CallataGuidesGet a local business phone number in Rochester, NY
Rochester's area code, prefixes and carriers from NANPA records, and how to put a Rochester number in front of your customers.
- Area code
- 585
- Exchanges
- 295NANPA-assigned
- Carriers
- 38
- Population
- 207,282Census 2024 est.
What area code is Rochester, NY?
Rochester city is a Census place in Monroe County, New York, with an estimated 207,282 residents in 2024. All 295 exchanges NANPA lists for its rate center are in area code 585. Rochester is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 585 are dialed as seven digits and toll calls as seven digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 585 | 295 | 100% | 2001 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Rochester exchanges by carrier
38 carriers hold the 295 exchanges assigned to Rochester's rate center. Frontier Telephone of Rochester, INC. has the most, with 116. 174 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Frontier Telephone of Rochester, INC. | 116 | 39% |
| Cellco Partnership d/b/a Verizon Wireless - NY | 54 | 18% |
| New Cingular Wireless PCS, LLC - DC | 28 | 9.5% |
| Omnipoint Communications, INC. - NY | 21 | 7.1% |
| Paetec Itel, LLC | 11 | 3.7% |
| Level 3 Telecom of New York, LP - NY | 9 | 3.1% |
| Onvoy, Llc- NY | 7 | 2.4% |
| TWC Ip Enabled Services, LLC | 6 | 2.0% |
| Mcimetro Access Transmission Services LLC - NY | 5 | 1.7% |
| TC Systems, INC. - NY | 3 | 1.0% |
| Nuso, LLC | 3 | 1.0% |
| Level 3 Communications, LLC - NY | 3 | 1.0% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Rochester phone prefixes
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Rochester's rate center (ROCHESTER). The earliest assignment date recorded in the file for these codes is 2001. 23 of the 295 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 585 | 202, 208, 210, 212, 214, 220, 222, 224, 225, 227, 230, 231, 232, 233, 234, 235, 238, 239, 240, 241, 242, 244, 246, 247, 251, 253, 254, 255, 256, 258, 259, 260, 261, 262, 263, 266, 269, 270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 281, 284, 285, 286, 287, 288, 290, 291, 292, 295, 298, 301, 303, 305, 306, 313, 314, 315, 317, 319, 320, 323, 324, 325, 327, 328, 329, 330, 333, 336, 338, 339, 340, 341, 342, 350, 351, 353, 354, 355, 360, 362, 363, 368, 369, 370, 371, 397, 399, 400, 402, 405, 406, 410, 413, 414, 415, 417, 420, 423, 424, 426, 427, 428, 429, 434, 435, 436, 441, 442, 445, 448, 450, 451, 452, 453, 454, 455, 456, 458, 461, 462, 463, 464, 465, 467, 469, 470, 471, 472, 473, 474, 475, 477, 478, 481, 482, 484, 489, 490, 491, 498, 499, 500, 503, 504, 505, 506, 507, 509, 510, 512, 514, 520, 521, 525, 527, 528, 529, 530, 532, 537, 540, 544, 546, 550, 551, 557, 559, 563, 565, 568, 574, 576, 581, 588, 600, 602, 603, 613, 615, 621, 622, 623, 625, 627, 629, 633, 642, 647, 649, 654, 660, 663, 666, 672, 683, 685, 690, 694, 695, 697, 698, 703, 704, 705, 706, 709, 710, 713, 719, 720, 721, 722, 723, 724, 726, 727, 729, 730, 732, 733, 734, 736, 737, 738, 739, 743, 746, 747, 748, 749, 750 |
First 240 of 295 prefixes. Source: NANPA.
When Rochester's exchanges were assigned
Assignment dates show when each block of Rochester numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 53 | 46% |
| 2010s | 39 | 34% |
| 2020s | 23 | 20% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Rochester
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Rochester's numbers are rated to the ROCHESTER rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Rochester number.
If your business already has a Rochester number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Businesses around Rochester
Rochester is part of the Rochester, NY metro area, home to 1.1 million people in 2024. County Business Patterns counted 23,916 business establishments in the Rochester, NY metro area in 2023, employing 436,732 people. The largest sectors by establishment count are retail trade (3,224), health care and social assistance (2,608), and construction (2,573).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 852 | 14,773 | 17.3 |
| Full-service restaurants | 802 | 14,799 | 18.5 |
| Residential remodelers | 574 | 1,722 | 3.0 |
| Landscaping services | 471 | 6,445 | 13.7 |
| Dental offices | 374 | 3,155 | 8.4 |
| Law offices | 374 | 2,938 | 7.9 |
| General automotive repair shops | 347 | 1,535 | 4.4 |
| Insurance agencies and brokerages | 345 | 2,209 | 6.4 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Rochester
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Rochester, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 18 users, the rounded average establishment size in the Rochester, NY metro area. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Rochester, NY?
585. All exchanges NANPA lists for Rochester are in 585.
How many phone companies have exchanges in Rochester?
38, holding 295 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Rochester business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Rochester?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).