Akron, OH business phone guide

The Akron, OH area

The Akron, OH metro area covers 2 counties in Ohio and had 702,000 residents in July 2024, down 0.0% since April 2020. The U.S. population grew 2.6% over the same period. Summit County, OH is the most populous, with 538,000 people. By population it ranks 87th of the 925 metro and micropolitan areas and 82nd by business establishments.

Establishments and employment in Akron, OH

County Business Patterns counted 16,360 establishments in the area in 2023, employing 298,487 people in mid-March with $17.1 billion in annual payroll. That is an average of 18.2 employees per establishment. 49.1% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (1,994), health care and social assistance (1,897), and other services (except public administration) (1,787).

Business density and team size in Akron, OH

Akron, OH has 23.3 business establishments per 1,000 residents, 5.2% below the U.S. figure of 24.6. Establishments average 18.2 employees against 16.7 nationally, and payroll per employee is $57,416 (16.0% below the U.S. $68,342). 49.1% of establishments with employees have fewer than five people (U.S.: 55.5%), while 6.9% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.

Small-business industries in Akron, OH

Of the 141 industries these guides cover, 139 have a published Census count in Akron, OH. The largest are limited-service restaurants (662), full-service restaurants (447), and physician practices (326). Relative to population, testing laboratories are the most over-represented: 4.3 per 100,000 residents against 2.2 nationally.

Which area codes serve Akron, OH

The area's named cities and towns have 360 NANPA-assigned exchanges across 2 area codes; 330 has the most (66%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.

Local numbers by city

Pages for 15 cities and towns in the area list their area codes, prefixes and carriers.

Phone costs for a typical Akron, OH business

The comparison below uses 18 users, the rounded average establishment size in Akron, OH. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.

Callata in Akron, OH

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Akron, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.