Business phone system for travel agencies in Hawaii

How many travel agencies operate in Hawaii

Hawaii had 117 travel agencies in 2023, according to Census County Business Patterns (NAICS 561510, Travel Agencies). They employed 660 people in mid-March and reported $33.2 million in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Travel agencies make up 0.36% of the 32,911 business establishments in the state.

Per 100,000 residents (2024 estimate) Hawaii has 8.1 travel agencies, 195.6% above the national rate of 2.7. The average establishment has 5.6 employees against 8.9 nationally. Payroll per employee is $50,326, 48.5% below the U.S. figure of $97,789.

Hawaii's largest markets for travel agencies

Census published travel agency counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 81 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at travel agencies in Hawaii

74.8% of Hawaii's travel agencies with employees had fewer than five people in March 2023, compared with 79.3% nationally. 91.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Calls a travel agency in Hawaii has to catch

Travel agents plan trips by phone and help travelers when plans go wrong. Reachability during disruptions builds loyalty.

Calls a travel agency in Hawaii might handle in a typical week include:

• The agent calls a client with options.
• A supplier calls about a booking.
• A group organizer calls about a tour.

When nobody can pick up

Travel disruptions after hours can be urgent.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 6-person travel agency

Travel agencies in Hawaii average 5.6 employees, so the comparison uses a 6-person team. Priced per seat, 6 users would run $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 6 people cost $119.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $732. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Hawaii

Hawaii has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your travelers know, subject to carrier inventory, or port your current number for free.

How Callata works for travel agencies in Hawaii

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Hawaii, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.