CallataGuidesBusiness phone system for translation and interpretation services in New York, NY-NJ
Translation and interpretation services in the New York-Newark-Jersey City, NY-NJ metro area: 190 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 190CBP 2023
- Employees
- 1,724mid-March 2023
- Per 100k residents
- 1.0U.S. 0.8
- Rank
- 2nd of 125areas by count
How many translation and interpretation services are in New York, NY-NJ?
There were 190 translation and interpretation services in the New York-Newark-Jersey City, NY-NJ metro area in 2023, according to Census County Business Patterns (NAICS 541930, Translation and Interpretation Services). They employed 1,724 people in mid-March and paid $179.3 million in annual payroll. By establishment count the area is 2nd out of 125 areas with published figures for translation and interpretation services.
Measured against its 19.9 million residents (2024 estimate), the area has 1.0 translation and interpretation services per 100,000 people; the U.S. rate is 0.8, so New York, NY-NJ is 15.7% above the national figure. The average establishment here has 9.1 employees, compared with 14.8 nationally. Payroll per employee comes to $104,027, 97.6% above the national $52,645.
| Measure | New York, NY-NJ | New York | United States |
|---|---|---|---|
| Establishments | 190 | 189 | 2,801 |
| Mid-March employees | 1,724 | 2,100 | 41,495 |
| Annual payroll | $179,342,000 (moderate noise) | $194,376,000 (moderate noise) | $2,184,513,000 |
| Employees per establishment | 9.1 | 11.1 | 14.8 |
| Payroll per employee | $104,027 | $92,560 | $52,645 |
| Establishments per 100,000 residents | 1.0 | 1.0 | 0.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big translation and interpretation services in New York, NY-NJ are
Of the translation and interpretation services in New York, NY-NJ that had employees in March 2023, 81.5% had fewer than five (the U.S. share is 80.0%). 89.9% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 154 | 81.5% | 80.0% |
| 5–9 employees | 16 | 8.5% | 8.4% |
| 10–19 employees | 11 | 5.8% | 4.8% |
| 20–49 employees | 8 | 4.2% | 3.6% |
| 50 or more employees | 0 | 0.0% | 3.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What translation and interpretation services in New York, NY-NJ use the phone for
Translation and interpreting agencies coordinate linguists for appointments, court dates and document deadlines, so many calls are about scheduling and availability. Fast replies win time-sensitive requests.
Calls a translation and interpretation service in New York, NY-NJ might handle in a typical week include:
- An interpreter calls to confirm an assignment.
- A clinic calls to book an interpreter for tomorrow.
- The agency calls a client with a quote.
What translation and interpretation services text about
Agencies text assignment confirmations to interpreters and clients.
Texts sent from a local business number in New York, NY-NJ have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 9-person translation and interpretation service
The average translation and interpretation service in New York, NY-NJ has 9.1 employees, so a 9-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $224.55 a month on Ooma Office Pro or $270.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for a translation and interpretation service in New York, NY-NJ of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for translation and interpretation services in New York, NY-NJ
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 201 has the most, with 761 of 3,908 exchanges (19%). A local number lets clients in New York, NY-NJ call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 201 | 761 | Eastern | 1947 | 551 |
| 732 | 742 | Eastern | 1997 | 848 |
| 973 | 643 | Eastern | 1997 | 862 |
| 908 | 536 | Eastern | 1990 | none |
| 631 | 341 | Eastern | 1999 | 934 |
| 862 | 320 | Eastern | 2001 | 973 |
| 551 | 296 | Eastern | 2001 | 201 |
| 848 | 269 | Eastern | 2001 | 732 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What translation and interpretation services in New York, NY-NJ get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in New York, NY-NJ is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many translation and interpretation services are there in New York, NY-NJ?
Census County Business Patterns counted 190 translation and interpretation services in the New York-Newark-Jersey City, NY-NJ metro area in 2023. They employed 1,724 people in mid-March.
What does a business phone system cost for a 9-person translation and interpretation service?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should a translation and interpretation service in New York, NY-NJ use?
Area code 201 has the most assigned exchanges among the area's named places, followed by 732 and 973. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a translation and interpretation service?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.