CallataGuides

Get a local business phone number in Alabaster, AL

Alabaster's area codes, prefixes and carriers from NANPA records, and how to put a Alabaster number in front of your customers.

Area code
205 / 659
Exchanges
26NANPA-assigned
Carriers
10
Population
34,460Census 2024 est.

What area code is Alabaster, AL?

With 34,460 residents in the Census 2024 estimate, Alabaster sits in Shelby County, Alabama. NANPA lists 26 exchanges for its rate center across 2 area codes; 205 has the most (19, 73%). 205 is part of an overlay with 659, so a new local number in Alabaster may carry any of those codes depending on which have numbers available. Alabaster is in the Central time zone.

According to NANPA's dialing-plan data, local calls within 205 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Area codes with exchanges in Alabaster, AL
Area codeExchanges hereShareIn service sinceOverlay withTime zone
2051973%1947659Central
659727%2019205Central

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Phone carriers in Alabaster

10 carriers hold the 26 exchanges assigned to Alabaster's rate center. Bellsouth Telecomm INC d/b/a South Central Bell Tel has the most, with 5. 22 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.

Carriers holding exchanges in Alabaster, AL
Carrier (NANPA operating company)ExchangesShare
Bellsouth Telecomm INC d/b/a South Central Bell Tel519%
Paetec Itel, LLC415%
Level 3 Communications, LLC - Al415%
Onvoy, LLC - Al415%
New Cingular Wireless PCS, LLC - Ga312%
Powertel Birmingham Licenses, INC.27.7%
Level 3 Telecom of Alabama, LLC - Al13.8%
Mcimetro Access Transmission Services LLC - Al13.8%
Teleport Communications America, LLC - Al13.8%
Commio, LLC13.8%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Local prefixes for Alabaster

A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Alabaster. The earliest assignment date recorded in the file for these codes is 2002. 9 of the 26 were assigned in 2020 or later.

Prefixes assigned in Alabaster, AL
Area codePrefixes (NXX)
205216, 358, 378, 406, 419, 564, 605, 620, 621, 624, 663, 664, 685, 728, 729, 784, 840, 894, 974
659209, 242, 286, 296, 305, 316, 901

Source: NANPA utilized central office code file.

When Alabaster's exchanges were assigned

The table groups Alabaster's exchanges by the decade NANPA recorded them as assigned.

Alabaster, AL: exchanges by decade assigned
Decade assignedExchangesShare
2000s17.1%
2010s429%
2020s964%

Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.

How local numbers work in Alabaster

What a caller sees as "local" is the area code plus prefix. In Alabaster, those come from the ALABASTER rate center, as recorded by NANPA.

If your business already has a Alabaster number, porting it to Callata is free and keeps it on your cards, listings and vehicles.

Who does business near Alabaster

Alabaster is part of the Birmingham, AL metro area, home to 1.2 million people in 2024. County Business Patterns counted 27,200 business establishments in the Birmingham, AL metro area in 2023, employing 480,717 people. The largest sectors by establishment count are retail trade (4,055), health care and social assistance (2,977), and professional, scientific, and technical services (2,971).

Selected industries in the Birmingham, AL metro area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants1,12822,32619.8
Physician practices74211,56815.6
Law offices7085,2497.4
Full-service restaurants61814,97924.2
Insurance agencies and brokerages5472,8925.3
Offices of real estate agents and brokers4411,9154.3
Plumbing, heating and air-conditioning contractors4315,37412.5
Dental offices3953,6219.2

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Business phone service in Alabaster

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in Alabaster is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Birmingham, AL metro area, 18 users on RingCentral RingEX Core come to $540.00 a month and on Ooma Office Pro $449.10, at month-to-month list prices checked September 28, 2026. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for an 18-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$359.00$4,308.00
Quo (Starter)$19.00 per user$342.00$4,104.00
Nextiva (Core)$23.00 per user$414.00$4,968.00
Ooma (Office Pro)$24.95 per user$449.10$5,389.20
Dialpad (Standard)$27.00 per user$486.00$5,832.00
RingCentral (RingEX Core)$30.00 per user$540.00$6,480.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Alabaster, AL?

Alabaster has exchanges in 205 and 659; 205 has the most.

How many phone companies have exchanges in Alabaster?

10, holding 26 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Alabaster business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Alabaster?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).