Business phone system for testing laboratories in Virginia
150 testing laboratories operated in Virginia in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 150CBP 2023
- Employees
- 2,321mid-March 2023
- Per 100k residents
- 1.7U.S. 2.2
- State rank
- 18th of 51by count
How many testing laboratories operate in Virginia
County Business Patterns counts 150 establishments in Virginia classified as Testing Laboratories (NAICS 541380) for 2023. They employed 2,321 people in mid-March and reported $164.5 million in annual payroll. That is the 18th highest count among the 51 states and DC with published figures. Testing laboratories make up 0.07% of the 210,842 business establishments in the state.
Per 100,000 residents (2024 estimate) Virginia has 1.7 testing laboratories, 22.4% below the national rate of 2.2. The average establishment has 15.5 employees against 21.2 nationally. Payroll per employee is $70,865, 5.9% below the U.S. figure of $75,284.
| Measure | Virginia | United States |
|---|---|---|
| Establishments | 150 | 7,463 |
| Mid-March employees | 2,321 | 158,265 |
| Annual payroll | $164,478,000 | $11,914,875,000 |
| Employees per establishment | 15.5 | 21.2 |
| Payroll per employee | $70,865 | $75,284 |
| Establishments per 100,000 residents | 1.7 | 2.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Testing laboratories by metro area in Virginia
Census published testing laboratory counts for 8 metro or micropolitan areas that include part of Virginia. The largest is Washington, DC-VA-MD-WV, with 88 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 35% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Washington, DC-VA-MD-WV | 88 | 1,110 | 1.4 |
| Richmond, VA | 37 | 834 | 2.7 |
| Virginia Beach, VA-NC | 34 | 428 | 1.9 |
| Roanoke, VA | 5 | 83 | 1.6 |
| Charlottesville, VA | 4 | — | 1.8 |
| Lynchburg, VA | 3 | — | 1.1 |
| Blacksburg, VA | 3 | 35 | 1.6 |
| Bluefield, WV-VA | 3 | — | 3.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at testing laboratories in Virginia
37.2% of Virginia's testing laboratories with employees had fewer than five people in March 2023, compared with 42.7% nationally. 58.1% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 55 | 37.2% | 42.7% |
| 5–9 employees | 31 | 20.9% | 18.9% |
| 10–19 employees | 28 | 18.9% | 17.1% |
| 20–49 employees | 28 | 18.9% | 12.8% |
| 50 or more employees | 6 | 4.1% | 8.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What testing laboratories in Virginia use the phone for
Testing labs serve contractors, manufacturers and property owners who need results on a schedule. Calls about sample drop-off, turnaround and results need quick routing.
Typical inbound and outbound calls for testing laboratories in Virginia:
- A client calls about results.
- A homeowner calls about water testing.
- A contractor calls to schedule material testing.
Calls after closing time
After-hours calls are mostly routine.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for testing laboratories in Virginia
Testing laboratories in Virginia average 15.5 employees, so the comparison uses a 15-person team. On a per-user plan that headcount sets the bill: $374.25 a month on Ooma Office Pro or $450.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,812. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Virginia
Virginia has 10 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 540 | 786 | Eastern | 1995 | 826 |
| 757 | 785 | Eastern | 1996 | 948 |
| 804 | 781 | Eastern | 1973 | 686 |
| 703 | 775 | Eastern | 1947 | 571 |
| 571 | 632 | Eastern | 2000 | 703 |
| 434 | 509 | Eastern | 2001 | none |
| 276 | 373 | Eastern | 2001 | none |
| 826 | 125 | Eastern | 2022 | 540 |
| 948 | 101 | Eastern | 2022 | 757 |
| 686 | 31 | Eastern | 2024 | 804 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for testing laboratories in Virginia
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Virginia, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many testing laboratories are in Virginia?
150 in 2023, according to Census County Business Patterns. They employed 2,321 people in mid-March.
Which Virginia metro area has the most testing laboratories?
Washington, DC-VA-MD-WV, with 88 establishments in 2023.
What does a phone system cost a 15-person testing laboratory?
$450.00 a month on RingCentral RingEX Core or $374.25 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $299.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Virginia number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.