Business phone system for temporary help services in Indiana

Temporary help services in Indiana by the numbers

Indiana had 801 temporary help services in 2023, according to Census County Business Patterns (NAICS 561320, Temporary Help Services). They employed 78,310 people in mid-March and reported $2.6 billion in annual payroll. That is the 16th highest count among the 51 states and DC with published figures. Temporary help services make up 0.51% of the 155,692 business establishments in the state.

Per 100,000 residents (2024 estimate) Indiana has 11.6 temporary help services, 2.8% above the national rate of 11.2. The average establishment has 97.8 employees against 95.3 nationally. Payroll per employee is $32,909, 32.3% below the U.S. figure of $48,635.

Indiana's largest markets for temporary help services

Census published temporary staffing agency counts for 29 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 1,071 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 76% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at temporary help services in Indiana

32.6% of Indiana's temporary help services with employees had fewer than five people in March 2023, compared with 37.2% nationally. 40.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for temporary help services in Indiana

Staffing agencies fill shifts on short notice, so the phone is constantly in use with workers and clients. Early-morning call-outs require quick action.

Typical inbound and outbound calls for temporary help services in Indiana:

• A worker calls out sick before a shift.
• A client calls for extra workers tomorrow.
• The agency calls workers about open shifts.

Business texting for temporary help services

Agencies text shift offers and confirmations to workers who opted in.

Texting from a local number in Indiana requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a temporary staffing agency in Indiana

Temporary help services in Indiana average 97.8 employees, so the comparison uses a 98-person team. Priced per seat, 98 users would run $2,940.00 a month on RingCentral RingEX Core and $2,445.10 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $1,959.00 a month for 98 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $11,772 less than RingCentral for a temporary staffing agency in Indiana of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Indiana

Indiana has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a temporary staffing agency can hold a number in more than one of them.

How Callata works for temporary help services in Indiana

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Indiana is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.