CallataGuidesBusiness phone system for security systems services in Rhode Island
23 security systems services operated in Rhode Island in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 23CBP 2023
- Employees
- 162mid-March 2023
- Per 100k residents
- 2.1U.S. 2.1
- State rank
- 45th of 51by count
Security systems services in Rhode Island by the numbers
County Business Patterns counts 23 establishments in Rhode Island classified as Security Systems Services (except Locksmiths) (NAICS 561621) for 2023. They employed 162 people in mid-March and reported $10.6 million in annual payroll. That is the 45th highest count among the 51 states and DC with published figures. Security systems services make up 0.08% of the 29,510 business establishments in the state.
Per 100,000 residents (2024 estimate) Rhode Island has 2.1 security systems services, in line with the national rate of 2.1. The average establishment has 7.0 employees against 18.0 nationally. Payroll per employee is $65,346, 6.7% below the U.S. figure of $70,074.
| Measure | Rhode Island | United States |
|---|---|---|
| Establishments | 23 | 7,151 |
| Mid-March employees | 162 (moderate noise) | 128,462 |
| Annual payroll | $10,586,000 | $9,001,839,000 |
| Employees per establishment | 7.0 | 18.0 |
| Payroll per employee | $65,346 | $70,074 |
| Establishments per 100,000 residents | 2.1 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where security systems services in Rhode Island are concentrated
Census published security systems company counts for 1 metro or micropolitan area that include part of Rhode Island. The largest is Providence, RI-MA, with 35 establishments (a multi-state area; its count covers every state it spans).
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Providence, RI-MA | 35 | 317 | 2.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at security systems services in Rhode Island
60.9% of Rhode Island's security systems services with employees had fewer than five people in March 2023, compared with 48.4% nationally. 73.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 14 | 60.9% | 48.4% |
| 5–9 employees | 3 | 13.0% | 19.3% |
| 10–19 employees | 3 | 13.0% | 13.9% |
| 20–49 employees | 3 | 13.0% | 11.1% |
| 50 or more employees | 0 | 0.0% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for security systems services in Rhode Island
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves. That holds for security systems services in Rhode Island as much as anywhere.
Typical inbound and outbound calls for security systems services in Rhode Island:
- A customer calls to add a user code.
- The company calls a customer to schedule service.
- A business calls about a faulty alarm panel.
Business texting for security systems services
Companies text appointment confirmations and service updates.
Texting from a local number in Rhode Island requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 7-person security systems company
Security systems services in Rhode Island average 7.0 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for a security systems company in Rhode Island of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Rhode Island
Rhode Island has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a security systems company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 401 | 581 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for security systems services in Rhode Island
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Rhode Island is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many security systems services are in Rhode Island?
23 in 2023, according to Census County Business Patterns. They employed 162 people in mid-March.
Which Rhode Island metro area has the most security systems services?
Providence, RI-MA, with 35 establishments in 2023.
What does a phone system cost a 7-person security systems company?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Rhode Island number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.