Business phone system for RV parks and campgrounds in Massachusetts

The RV park industry in Massachusetts

Massachusetts had 48 RV parks and campgrounds in 2023, according to Census County Business Patterns (NAICS 721211, RV (Recreational Vehicle) Parks and Campgrounds). They employed 192 people in mid-March and reported $13.8 million in annual payroll. That is the 33rd highest count among the 49 states and DC with published figures. RV parks and campgrounds make up 0.03% of the 183,767 business establishments in the state.

Per 100,000 residents (2024 estimate) Massachusetts has 0.7 RV parks and campgrounds, 54.4% below the national rate of 1.5. The average establishment has 4.0 employees against 5.2 nationally. Payroll per employee is $71,786, 85.7% above the U.S. figure of $38,652.

Massachusetts's largest markets for RV parks and campgrounds

Census published RV park counts for 6 metro or micropolitan areas that include part of Massachusetts. The largest is Boston, MA-NH, with 34 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 50% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at RV parks and campgrounds in Massachusetts

70.2% of Massachusetts's RV parks and campgrounds with employees had fewer than five people in March 2023, compared with 69.2% nationally. 93.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a RV park in Massachusetts has to catch

RV parks and campgrounds take reservation calls from travelers on the road, often from areas with weak coverage. Staff are often outside, so voicemail capture matters.

A few of the calls that come in to RV parks and campgrounds in Massachusetts:

• A guest calls about late arrival.
• The park calls a guest to confirm a reservation.
• A traveler calls to ask about a site for tonight.

Texting guests

Parks text arrival instructions and site numbers.

Texting from a local number in Massachusetts requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a RV park in Massachusetts

RV parks and campgrounds in Massachusetts average 4.0 employees, so the comparison uses a 4-person team. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $252 less than RingCentral for a RV park in Massachusetts of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Massachusetts

Massachusetts has 9 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a RV park can hold a number in more than one of them.

How Callata works for RV parks and campgrounds in Massachusetts

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Massachusetts is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.