CallataGuides

Business phone system for roofing contractors in Urban Honolulu, HI

Roofing contractors in the Urban Honolulu, HI metro area: 63 establishments in 2023, the local area codes, and what phone service costs a 14-person team.

Establishments
63CBP 2023
Employees
901mid-March 2023
Per 100k residents
6.3U.S. 7.5
Rank
78th of 661areas by count

Roofing contractors in Urban Honolulu, HI by the numbers

There were 63 roofing contractors in the Urban Honolulu, HI metro area in 2023, according to Census County Business Patterns (NAICS 238160, Roofing Contractors). Together they reported 901 mid-March employees and $57.3 million of payroll for the year. That ranks 78th of the 661 metro and micropolitan areas where Census published a count for this industry.

With 999,000 residents in the Census 2024 estimate, that is 6.3 roofing contractors per 100,000 people, 15.9% below the national rate of 7.5. Establishments average 14.3 employees, 69.6% above the U.S. average of 8.4. Payroll per employee comes to $63,556, 9.9% below the national $70,552.

Roofing contractors: Urban Honolulu, HI compared with Hawaii and the U.S., 2023
MeasureUrban Honolulu, HIHawaiiUnited States
Establishments639525,519
Mid-March employees9011,090215,242
Annual payroll$57,264,000$67,408,000$15,185,724,000
Employees per establishment14.311.58.4
Payroll per employee$63,556$61,842$70,552
Establishments per 100,000 residents6.36.67.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Team sizes at roofing contractors in Urban Honolulu, HI

Of the roofing contractors in Urban Honolulu, HI that had employees in March 2023, 47.5% had fewer than five (the U.S. share is 65.3%). 72.9% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.

Roofing contractors in Urban Honolulu, HI by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees2847.5%65.3%
5–9 employees1525.4%15.0%
10–19 employees711.9%10.1%
20–49 employees915.3%6.7%
50 or more employees00.0%2.9%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for roofing contractors in Urban Honolulu, HI

Roofers see call surges after storms, when many homeowners call at once about leaks and damage. Capturing every call during those peaks determines how much work the company books.

A few of the calls that come in to roofing contractors in Urban Honolulu, HI:

When nobody can pick up

Storm-related calls arrive at all hours, so voicemail transcription and urgency flags help sort them.

With business-hours routing, calls after closing can go to transcribed voicemail or an optional AI receptionist instead of ringing an empty room.

Callata vs. per-seat pricing for roofing contractors in Urban Honolulu, HI

The average roofing contractor in Urban Honolulu, HI has 14.3 employees, so a 14-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $349.30 a month on Ooma Office Pro or $420.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,692. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 14-person roofing contractor
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$279.00$3,348.00
Quo (Starter)$19.00 per user$266.00$3,192.00
Nextiva (Core)$23.00 per user$322.00$3,864.00
Ooma (Office Pro)$24.95 per user$349.30$4,191.60
Dialpad (Standard)$27.00 per user$378.00$4,536.00
RingCentral (RingEX Core)$30.00 per user$420.00$5,040.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

What roofing contractors in Urban Honolulu, HI get with Callata

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Urban Honolulu, HI, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many roofing contractors are there in Urban Honolulu, HI?

Census County Business Patterns counted 63 roofing contractors in the Urban Honolulu, HI metro area in 2023. They employed 901 people in mid-March.

What does a business phone system cost for a 14-person roofing contractor?

At month-to-month list prices checked September 28, 2026, 14 users cost $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $279.00.

Can an AI receptionist answer calls for a roofing contractor?

Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.