Get a local business phone number in Jefferson City, TN
Jefferson City's area code, prefixes and carriers from NANPA records, and how to put a Jefferson City number in front of your customers.
- Area code
- 865
- Exchanges
- 6NANPA-assigned
- Carriers
- 5
- Population
- 9,013Census 2024 est.
What area code is Jefferson City, TN?
Jefferson City city is a Census place in Jefferson County, Tennessee, with an estimated 9,013 residents in 2024. All 6 exchanges NANPA lists for its rate center are in area code 865. Jefferson City is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 865 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 865 | 6 | 100% | 1999 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Jefferson City phone exchanges
5 carriers hold the 6 exchanges assigned to Jefferson City's rate center. Bellsouth Telecomm INC d/b/a South Central Bell Tel has the most, with 2. 5 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Bellsouth Telecomm INC d/b/a South Central Bell Tel | 2 | 33% |
| Paetec Itel, LLC | 1 | 17% |
| Charter Ip Enabled Services, LLC | 1 | 17% |
| AT&T Enterprises, LLC | 1 | 17% |
| Onvoy, LLC - TN | 1 | 17% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Jefferson City phone prefixes
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Jefferson City's rate center (JEFFERSNCY). The earliest assignment date recorded in the file for these codes is 2009. 1 of the 6 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 865 | 262, 350, 375, 445, 471, 475 |
Source: NANPA utilized central office code file.
When Jefferson City's exchanges were assigned
The table groups Jefferson City's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 33% |
| 2010s | 1 | 33% |
| 2020s | 1 | 33% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in Jefferson City
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Jefferson City's numbers are rated to the JEFFERSNCY rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Jefferson City number.
If your business already has a Jefferson City number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Businesses around Jefferson City
Jefferson City is part of the Morristown, TN metro area, home to 127,000 people in 2024. County Business Patterns counted 2,110 business establishments in the Morristown, TN metro area in 2023, employing 42,010 people. The largest sectors by establishment count are retail trade (390), health care and social assistance (263), and other services (except public administration) (261).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 95 | 2,284 | 24.0 |
| Full-service restaurants | 67 | 1,603 | 23.9 |
| Physician practices | 61 | 602 | 9.9 |
| Insurance agencies and brokerages | 38 | 149 | 3.9 |
| Dental offices | 35 | 309 | 8.8 |
| Residential remodelers | 33 | 161 | 4.9 |
| Landscaping services | 32 | 259 | 8.1 |
| Law offices | 28 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Jefferson City number on Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Jefferson City is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 20 users, the rounded average establishment size in the Morristown, TN metro area. At list prices checked September 28, 2026, that is $499.00 a month on Ooma Office Pro and $600.00 on RingCentral RingEX Core. Callata comes to $399.00 a month for 20 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $399.00 | $4,788.00 |
| Quo (Starter) | $19.00 per user | $380.00 | $4,560.00 |
| Nextiva (Core) | $23.00 per user | $460.00 | $5,520.00 |
| Ooma (Office Pro) | $24.95 per user | $499.00 | $5,988.00 |
| Dialpad (Standard) | $27.00 per user | $540.00 | $6,480.00 |
| RingCentral (RingEX Core) | $30.00 per user | $600.00 | $7,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Jefferson City, TN?
865. All exchanges NANPA lists for Jefferson City are in 865.
How many phone companies have exchanges in Jefferson City?
5, holding 6 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Jefferson City business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Jefferson City?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 20 users come to $399.00 a month. For comparison, 20 users on RingCentral RingEX Core list at $600.00 a month (checked September 28, 2026).