Business phone system for physical, occupational and speech therapy clinics in Ohio

How many physical, occupational and speech therapy clinics operate in Ohio

The Census Bureau counted 1,151 physical, occupational and speech therapy clinics in Ohio in its 2023 County Business Patterns (NAICS 621340). They employed 15,614 people in mid-March and reported $714.2 million in annual payroll. That is the 14th highest count among the 51 states and DC with published figures. Physical, occupational and speech therapy clinics make up 0.45% of the 255,049 business establishments in the state.

Per 100,000 residents (2024 estimate) Ohio has 9.7 physical, occupational and speech therapy clinics, 36.7% below the national rate of 15.3. The average establishment has 13.6 employees against 9.0 nationally. Payroll per employee is $45,744, 6.8% below the U.S. figure of $49,067.

Physical, occupational and speech therapy clinics by metro area in Ohio

Census published physical therapy clinic counts for 34 metro or micropolitan areas that include part of Ohio. The largest is Columbus, OH, with 224 establishments. Single-state metro and micropolitan areas account for 78% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at physical, occupational and speech therapy clinics in Ohio

48.9% of Ohio's physical, occupational and speech therapy clinics with employees had fewer than five people in March 2023, compared with 56.8% nationally. 71.4% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What physical, occupational and speech therapy clinics in Ohio use the phone for

Therapy plans of care involve many visits over several weeks, so clinics spend a large share of phone time scheduling and confirming. Referral sources and payers also call to check on authorizations and progress.

Calls a physical therapy clinic in Ohio might handle in a typical week include:

• A case manager calls about a workers' compensation patient.
• A physician's office calls to send a referral.
• A patient calls to reschedule several visits around travel.

Texting patients

Reminder texts and quick reschedule replies help keep a full schedule full.

Texting from a local number in Ohio requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for physical, occupational and speech therapy clinics in Ohio

Physical, occupational and speech therapy clinics in Ohio average 13.6 employees, so the comparison uses a 14-person team. On a per-user plan that headcount sets the bill: $349.30 a month on Ooma Office Pro or $420.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $1,692 less than RingCentral for a physical therapy clinic in Ohio of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Ohio

Ohio has 15 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a physical therapy clinic can hold a number in more than one of them.

How Callata works for physical, occupational and speech therapy clinics in Ohio

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Ohio is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.