CallataGuidesBusiness phone system for physical, occupational and speech therapy clinics in Cleveland, OH
Physical, occupational and speech therapy clinics in the Cleveland, OH metro area: 198 establishments in 2023, the local area codes, and what phone service costs a 20-person team.
- Establishments
- 198CBP 2023
- Employees
- 3,873mid-March 2023
- Per 100k residents
- 9.1U.S. 15.3
- Rank
- 45th of 827areas by count
How many physical, occupational and speech therapy clinics are in Cleveland, OH?
There were 198 physical, occupational and speech therapy clinics in the Cleveland, OH metro area in 2023, according to Census County Business Patterns (NAICS 621340, Offices of Physical, Occupational and Speech Therapists, and Audiologists). Together they reported 3,873 mid-March employees and $180.3 million of payroll for the year. That ranks 45th of the 827 metro and micropolitan areas where Census published a count for this industry.
With 2.2 million residents in the Census 2024 estimate, that is 9.1 physical, occupational and speech therapy clinics per 100,000 people, 40.4% below the national rate of 15.3. Establishments average 19.6 employees, 118.1% above the U.S. average of 9.0. Payroll per employee comes to $46,547, 5.1% below the national $49,067.
| Measure | Cleveland, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 198 | 1,151 | 52,058 |
| Mid-March employees | 3,873 (moderate noise) | 15,614 | 466,903 |
| Annual payroll | $180,276,000 (moderate noise) | $714,242,000 | $22,909,546,000 |
| Employees per establishment | 19.6 | 13.6 | 9.0 |
| Payroll per employee | $46,547 | $45,744 | $49,067 |
| Establishments per 100,000 residents | 9.1 | 9.7 | 15.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at physical, occupational and speech therapy clinics in Cleveland, OH
Of the physical, occupational and speech therapy clinics in Cleveland, OH that had employees in March 2023, 54.9% had fewer than five (the U.S. share is 56.8%). 72.8% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 107 | 54.9% | 56.8% |
| 5–9 employees | 35 | 17.9% | 21.4% |
| 10–19 employees | 23 | 11.8% | 14.0% |
| 20–49 employees | 19 | 9.7% | 6.0% |
| 50 or more employees | 11 | 5.6% | 1.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for physical, occupational and speech therapy clinics in Cleveland, OH
Therapy plans of care involve many visits over several weeks, so clinics spend a large share of phone time scheduling and confirming. Referral sources and payers also call to check on authorizations and progress. That holds for physical, occupational and speech therapy clinics in Cleveland, OH as much as anywhere.
A few of the calls that come in to physical, occupational and speech therapy clinics in Cleveland, OH:
- The clinic calls patients to fill a cancelled slot.
- A patient calls to reschedule several visits around travel.
- A physician's office calls to send a referral.
When nobody can pick up
After-hours calls are usually scheduling requests or questions about the first visit.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Phone system pricing for a 20-person physical therapy clinic
The average physical therapy clinic in Cleveland, OH has 19.6 employees, so a 20-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 20 users on RingCentral RingEX Core cost $600.00 a month and 20 on Ooma Office Pro cost $499.00. On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $2,412. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $399.00 | $4,788.00 |
| Quo (Starter) | $19.00 per user | $380.00 | $4,560.00 |
| Nextiva (Core) | $23.00 per user | $460.00 | $5,520.00 |
| Ooma (Office Pro) | $24.95 per user | $499.00 | $5,988.00 |
| Dialpad (Standard) | $27.00 per user | $540.00 | $6,480.00 |
| RingCentral (RingEX Core) | $30.00 per user | $600.00 | $7,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Cleveland, OH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 440 has the most, with 589 of 1,178 exchanges (50%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your patients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 440 | 589 | Eastern | 1997 | 436 |
| 216 | 525 | Eastern | 1947 | none |
| 330 | 39 | Eastern | 1996 | 234 |
| 234 | 19 | Eastern | 2000 | 330 |
| 740 | 3 | Eastern | 1997 | 220 |
| 220 | 1 | Eastern | 2015 | 740 |
| 419 | 1 | Eastern | 1947 | 567 |
| 567 | 1 | Eastern | 2002 | 419 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What physical, occupational and speech therapy clinics in Cleveland, OH get with Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Cleveland, OH, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many physical, occupational and speech therapy clinics are there in Cleveland, OH?
Census County Business Patterns counted 198 physical, occupational and speech therapy clinics in the Cleveland, OH metro area in 2023. They employed 3,873 people in mid-March.
What does a business phone system cost for a 20-person physical therapy clinic?
At month-to-month list prices checked September 28, 2026, 20 users cost $600.00 a month on RingCentral RingEX Core and $499.00 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $399.00.
What area code should a physical therapy clinic in Cleveland, OH use?
Area code 440 has the most assigned exchanges among the area's named places, followed by 216 and 330. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a physical therapy clinic?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.