Business phone system for pet care services (except veterinary) in South Carolina

How many pet care services (except veterinary) operate in South Carolina

South Carolina had 437 pet care services (except veterinary) in 2023, according to Census County Business Patterns (NAICS 812910, Pet Care (except Veterinary) Services). They employed 3,070 people in mid-March and reported $85.2 million in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Pet care services (except veterinary) make up 0.36% of the 122,958 business establishments in the state.

Per 100,000 residents (2024 estimate) South Carolina has 8.0 pet care services (except veterinary), 6.2% above the national rate of 7.5. The average establishment has 7.0 employees against 6.9 nationally. Payroll per employee is $27,751, in line with the U.S. figure of $28,047.

Pet care services (except veterinary) by metro area in South Carolina

Census published pet care business counts for 14 metro or micropolitan areas that include part of South Carolina. The largest is Charlotte, NC-SC, with 271 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 86% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at pet care services (except veterinary) in South Carolina

56.7% of South Carolina's pet care services (except veterinary) with employees had fewer than five people in March 2023, compared with 57.7% nationally. 75.2% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Calls a pet care business in South Carolina has to catch

Groomers, boarding kennels and pet sitters take bookings and status calls from owners who want to know their pet is fine. Clear communication keeps clients loyal. That holds for pet care services (except veterinary) in South Carolina as much as anywhere.

A few of the calls that come in to pet care services (except veterinary) in South Carolina:

• An owner calls to book grooming.
• The business calls an owner when a pet is ready.
• An owner calls about boarding availability for a holiday.

Texting pet owners

Pet care businesses text pickup notices and photos.

Texting from a local number in South Carolina requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 7-person pet care business

Pet care services (except veterinary) in South Carolina average 7.0 employees, so the comparison uses a 7-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 7 users on RingCentral RingEX Core cost $210.00 a month and 7 on Ooma Office Pro cost $174.65. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $852 less than RingCentral for a pet care business in South Carolina of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in South Carolina

South Carolina has 6 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a pet care business can hold a number in more than one of them.

How Callata works for pet care services (except veterinary) in South Carolina

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in South Carolina is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.