Business phone system for optometry practices in Hawaii

Optometry practices in Hawaii by the numbers

County Business Patterns counts 98 establishments in Hawaii classified as Offices of Optometrists (NAICS 621320) for 2023. They employed 512 people in mid-March and reported $24.6 million in annual payroll. That is the 41st highest count among the 51 states and DC with published figures. Optometry practices make up 0.30% of the 32,911 business establishments in the state.

Per 100,000 residents (2024 estimate) Hawaii has 6.8 optometry practices, 2.4% above the national rate of 6.6. The average establishment has 5.2 employees against 6.6 nationally. Payroll per employee is $47,973, in line with the U.S. figure of $48,910.

Where optometry practices in Hawaii are concentrated

Census published optometry practice counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 73 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at optometry practices in Hawaii

46.4% of Hawaii's optometry practices with employees had fewer than five people in March 2023, compared with 47.9% nationally. 93.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for optometry practices in Hawaii

Eye-care offices combine exam scheduling with eyewear and contact-lens orders, so callers want both appointments and order status. Calls about broken glasses or eye irritation also need to reach someone quickly. That holds for optometry practices in Hawaii as much as anywhere.

Typical inbound and outbound calls for optometry practices in Hawaii:

• A patient calls to check whether new glasses are ready for pickup.
• Someone calls about sudden eye irritation and asks whether to come in.
• A parent calls to book a child's eye exam before the school year.

Business texting for optometry practices

Optometry offices text patients when an eyewear or contact lens order is ready for pickup, along with appointment reminders.

Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 5-person optometry practice

Optometry practices in Hawaii average 5.2 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 5 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $612 less than RingCentral for an optometry practice in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Hawaii

Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an optometry practice can hold a number in more than one of them.

How Callata works for optometry practices in Hawaii

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.