CallataGuidesBusiness phone system for optical goods stores in Akron, OH
Optical goods stores in the Akron, OH metro area: 21 establishments in 2023, the local area codes, and what phone service costs a 7-person team.
- Establishments
- 21CBP 2023
- Per 100k residents
- 3.0U.S. 3.4
- Rank
- 92nd of 389areas by count
The optical goods store market in Akron, OH
There were 21 optical goods stores in the Akron, OH metro area in 2023, according to Census County Business Patterns (NAICS 446130, Optical Goods Stores). By establishment count the area is 92nd out of 389 areas with published figures for optical goods stores.
Measured against its 702,000 residents (2024 estimate), the area has 3.0 optical goods stores per 100,000 people; the U.S. rate is 3.4, so Akron, OH is 13.2% below the national figure.
| Measure | Akron, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 21 | 311 | 11,719 |
| Mid-March employees | 145 (high noise) | 2,229 (moderate noise) | 79,762 (moderate noise) |
| Annual payroll | $5,339,000 (moderate noise) | $85,105,000 (moderate noise) | $3,282,400,000 (moderate noise) |
| Employees per establishment | — | 7.2 | 6.8 |
| Payroll per employee | — | $38,181 | $41,152 |
| Establishments per 100,000 residents | 3.0 | 2.6 | 3.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at optical goods stores in Akron, OH
Of the optical goods stores in Akron, OH that had employees in March 2023, 57.1% had fewer than five (the U.S. share is 47.4%). 71.4% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 12 | 57.1% | 47.4% |
| 5–9 employees | 3 | 14.3% | 32.6% |
| 10–19 employees | 6 | 28.6% | 17.1% |
| 20–49 employees | not published | — | 2.8% |
| 50 or more employees | 0 | 0.0% | 0.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What optical goods stores in Akron, OH use the phone for
Optical shops sell and repair eyewear, so callers want order status, fitting appointments and repair help. A quick answer about whether glasses are ready saves an unnecessary trip.
Calls an optical goods store in Akron, OH might handle in a typical week include:
- A customer calls to ask whether new lenses are in.
- A customer calls about a broken frame.
- An optometrist's office calls about a prescription.
What optical goods stores text about
Order-ready texts and adjustment appointment reminders fit optical retail well.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs an optical goods store in Akron, OH
Census did not publish a reliable employee count for optical goods stores in Akron, OH, so this comparison uses the U.S. average of 7 people per establishment. On a per-user plan that headcount sets the bill: $174.65 a month on Ooma Office Pro or $210.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $852 less than RingCentral for an optical goods store in Akron, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Akron, OH
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 330 has the most, with 239 of 360 exchanges (66%). A local number lets customers in Akron, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 330 | 239 | Eastern | 1996 | 234 |
| 234 | 121 | Eastern | 2000 | 330 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an optical goods store in Akron, OH
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Akron, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many optical goods stores are there in Akron, OH?
Census County Business Patterns counted 21 optical goods stores in the Akron, OH metro area in 2023.
What does a business phone system cost for a 7-person optical goods store?
At month-to-month list prices checked September 28, 2026, 7 users cost $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $139.00.
What area code should an optical goods store in Akron, OH use?
Area code 330 has the most assigned exchanges among the area's named places, followed by 234. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an optical goods store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.