CallataGuidesBusiness phone system for automotive oil change and lubrication shops in Mississippi
142 automotive oil change and lubrication shops operated in Mississippi in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 142CBP 2023
- Employees
- 1,221mid-March 2023
- Per 100k residents
- 4.8U.S. 2.7
- State rank
- 24th of 50by count
How many automotive oil change and lubrication shops operate in Mississippi
Mississippi had 142 automotive oil change and lubrication shops in 2023, according to Census County Business Patterns (NAICS 811191, Automotive Oil Change and Lubrication Shops). They employed 1,221 people in mid-March and reported $42.0 million in annual payroll. That is the 24th highest count among the 50 states and DC with published figures. Automotive oil change and lubrication shops make up 0.23% of the 60,465 business establishments in the state.
Per 100,000 residents (2024 estimate) Mississippi has 4.8 automotive oil change and lubrication shops, 80.6% above the national rate of 2.7. The average establishment has 8.6 employees against 8.5 nationally. Payroll per employee is $34,416, 2.7% below the U.S. figure of $35,384.
| Measure | Mississippi | United States |
|---|---|---|
| Establishments | 142 | 9,085 |
| Mid-March employees | 1,221 (moderate noise) | 77,250 |
| Annual payroll | $42,022,000 | $2,733,449,000 |
| Employees per establishment | 8.6 | 8.5 |
| Payroll per employee | $34,416 | $35,384 |
| Establishments per 100,000 residents | 4.8 | 2.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Automotive oil change and lubrication shops by metro area in Mississippi
Census published oil change shop counts for 14 metro or micropolitan areas that include part of Mississippi. The largest is Memphis, TN-MS-AR, with 51 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 63% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Memphis, TN-MS-AR | 51 | 487 | 3.8 |
| Jackson, MS | 28 | — | 4.6 |
| Gulfport, MS | 17 | 200 | 4.0 |
| Tupelo, MS | 13 | — | 9.8 |
| Oxford, MS | 5 | — | 6.9 |
| Hattiesburg, MS | 3 | — | 1.9 |
| Laurel, MS | 3 | 15 | 3.7 |
| Columbus, MS | 3 | — | 4.5 |
| Starkville, MS | 3 | 15 | 4.8 |
| Vicksburg, MS | 3 | 14 | 7.1 |
| Greenville, MS | 3 | — | 7.3 |
| Greenwood, MS | 3 | — | 8.4 |
| Corinth, MS | 3 | 54 | 8.8 |
| Grenada, MS | 3 | — | 9.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at automotive oil change and lubrication shops in Mississippi
31.2% of Mississippi's automotive oil change and lubrication shops with employees had fewer than five people in March 2023, compared with 28.9% nationally. 71.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 44 | 31.2% | 28.9% |
| 5–9 employees | 57 | 40.4% | 36.2% |
| 10–19 employees | 28 | 19.9% | 30.3% |
| 20–49 employees | 12 | 8.5% | 4.3% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for automotive oil change and lubrication shops in Mississippi
Quick-lube shops rely on walk-ins but still take calls about hours, wait times and services. Answering quickly brings customers in.
Typical inbound and outbound calls for automotive oil change and lubrication shops in Mississippi:
- A customer calls about a fluid leak.
- A fleet calls about service.
- A driver calls to ask about current wait time.
Business texting for automotive oil change and lubrication shops
Shops text service reminders.
Texting from a local number in Mississippi requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for a 9-person oil change shop
Automotive oil change and lubrication shops in Mississippi average 8.6 employees, so the comparison uses a 9-person team. Priced per seat, 9 users would run $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $179.00 a month for 9 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,092 less than RingCentral for an oil change shop in Mississippi of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Mississippi
Mississippi has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so an oil change shop can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 601 | 783 | Central | 1947 | 769 |
| 662 | 756 | Central | 1999 | 471 |
| 228 | 274 | Central | 1997 | none |
| 769 | 254 | Central | 2005 | 601 |
| 471 | 0 | Central | 2026 | 662 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive oil change and lubrication shops in Mississippi
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Mississippi is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many automotive oil change and lubrication shops are in Mississippi?
142 in 2023, according to Census County Business Patterns. They employed 1,221 people in mid-March.
Which Mississippi metro area has the most automotive oil change and lubrication shops?
Memphis, TN-MS-AR, with 51 establishments in 2023.
What does a phone system cost a 9-person oil change shop?
$270.00 a month on RingCentral RingEX Core or $224.55 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $179.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Mississippi number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.