Business phone system for nursing care facilities in North Dakota

The nursing care facility industry in North Dakota

County Business Patterns counts 69 establishments in North Dakota classified as Nursing Care Facilities (Skilled Nursing Facilities) (NAICS 623110) for 2023. They employed 6,949 people in mid-March and reported $287.8 million in annual payroll. That is the 43rd highest count among the 51 states and DC with published figures. Nursing care facilities make up 0.27% of the 25,402 business establishments in the state.

Per 100,000 residents (2024 estimate) North Dakota has 8.7 nursing care facilities, 62.5% above the national rate of 5.3. The average establishment has 100.7 employees against 78.7 nationally. Payroll per employee is $41,409, 6.9% below the U.S. figure of $44,479.

Where nursing care facilities in North Dakota are concentrated

Census published nursing care facility counts for 5 metro or micropolitan areas that include part of North Dakota. The largest is Bismarck, ND, with 12 establishments. Single-state metro and micropolitan areas account for 30% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Why the phone matters for nursing care facilities in North Dakota

Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions.

A few of the calls that come in to nursing care facilities in North Dakota:

• A pharmacy calls to confirm medication orders.
• A job applicant calls about open nursing shifts.
• A family member calls for an update on a resident.

When nobody can pick up

Facilities run around the clock, so after-hours calls need to reach the nursing station or a supervisor rather than a voicemail box.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a nursing care facility in North Dakota

Nursing care facilities in North Dakota average 100.7 employees, so the comparison uses a 101-person team. On a per-user plan that headcount sets the bill: $2,519.95 a month on Ooma Office Pro or $3,030.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 101 people cost $2,019.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $12,132. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in North Dakota

North Dakota has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your residents and families know, subject to carrier inventory, or port your current number for free.

How Callata works for nursing care facilities in North Dakota

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in North Dakota, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.