Business phone system for nursing care facilities in Mississippi

The nursing care facility industry in Mississippi

County Business Patterns counts 197 establishments in Mississippi classified as Nursing Care Facilities (Skilled Nursing Facilities) (NAICS 623110) for 2023. They employed 14,697 people in mid-March and reported $564.5 million in annual payroll. That is the 33rd highest count among the 51 states and DC with published figures. Nursing care facilities make up 0.33% of the 60,465 business establishments in the state.

Per 100,000 residents (2024 estimate) Mississippi has 6.7 nursing care facilities, 25.6% above the national rate of 5.3. The average establishment has 74.6 employees against 78.7 nationally. Payroll per employee is $38,412, 13.6% below the U.S. figure of $44,479.

Nursing care facilities by metro area in Mississippi

Census published nursing care facility counts for 18 metro or micropolitan areas that include part of Mississippi. The largest is Memphis, TN-MS-AR, with 47 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 66% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at nursing care facilities in Mississippi

5.1% of Mississippi's nursing care facilities with employees had fewer than five people in March 2023, compared with 12.9% nationally. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What nursing care facilities in Mississippi use the phone for

Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions.

Calls a nursing care facility in Mississippi might handle in a typical week include:

• A family member calls for an update on a resident.
• A hospital discharge planner calls about an admission.
• A job applicant calls about open nursing shifts.

What nursing care facilities text about

Facilities text visiting updates and care-conference reminders to families.

Texting from a local number in Mississippi requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for nursing care facilities in Mississippi

Nursing care facilities in Mississippi average 74.6 employees, so the comparison uses a 75-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 75 users on RingCentral RingEX Core cost $2,250.00 a month and 75 on Ooma Office Pro cost $1,871.25. Callata comes to $1,499.00 a month for 75 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $9,012 less than RingCentral for a nursing care facility in Mississippi of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Mississippi

Mississippi has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a nursing care facility can hold a number in more than one of them.

How Callata works for nursing care facilities in Mississippi

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Mississippi is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.