Business phone system for nursing care facilities in Arizona

How many nursing care facilities operate in Arizona

Arizona had 242 nursing care facilities in 2023, according to Census County Business Patterns (NAICS 623110, Nursing Care Facilities (Skilled Nursing Facilities)). They employed 18,351 people in mid-March and reported $816.8 million in annual payroll. That is the 28th highest count among the 51 states and DC with published figures. Nursing care facilities make up 0.15% of the 162,845 business establishments in the state.

Per 100,000 residents (2024 estimate) Arizona has 3.2 nursing care facilities, 40.1% below the national rate of 5.3. The average establishment has 75.8 employees against 78.7 nationally. Payroll per employee is $44,508, in line with the U.S. figure of $44,479.

Nursing care facilities by metro area in Arizona

Census published nursing care facility counts for 9 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 167 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at nursing care facilities in Arizona

19.9% of Arizona's nursing care facilities with employees had fewer than five people in March 2023, compared with 12.9% nationally. 25.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What nursing care facilities in Arizona use the phone for

Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions.

Typical inbound and outbound calls for nursing care facilities in Arizona:

• A pharmacy calls to confirm medication orders.
• A family member calls for an update on a resident.
• A job applicant calls about open nursing shifts.

After-hours calls

Facilities run around the clock, so after-hours calls need to reach the nursing station or a supervisor rather than a voicemail box.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 76-person nursing care facility

Nursing care facilities in Arizona average 75.8 employees, so the comparison uses a 76-person team. On a per-user plan that headcount sets the bill: $1,896.20 a month on Ooma Office Pro or $2,280.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 76 people cost $1,519.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $9,132. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Arizona

Arizona has 5 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your residents and families know, subject to carrier inventory, or port your current number for free.

How Callata works for nursing care facilities in Arizona

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Arizona, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.