CallataGuidesBusiness phone system for physician practices in Richmond, IN
Physician practices in the Richmond, IN micropolitan area: 46 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 46CBP 2023
- Per 100k residents
- 69.3U.S. 60.2
- Rank
- 416th of 911areas by count
How many physician practices are in Richmond, IN?
There were 46 physician practices in the Richmond, IN micropolitan area in 2023, according to Census County Business Patterns (NAICS 621111, Offices of Physicians (except Mental Health Specialists)). By establishment count the area is 416th out of 911 areas with published figures for physician practices.
Measured against its 66,410 residents (2024 estimate), the area has 69.3 physician practices per 100,000 people; the U.S. rate is 60.2, so Richmond, IN is 15.1% above the national figure.
| Measure | Richmond, IN | Indiana | United States |
|---|---|---|---|
| Establishments | 46 | 3,462 | 204,617 |
| Mid-March employees | 820 (high noise) | 70,545 (moderate noise) | 2,706,297 |
| Annual payroll | $97,228,000 (high noise) | $7,522,294,000 (moderate noise) | $285,925,593,000 |
| Employees per establishment | — | 20.4 | 13.2 |
| Payroll per employee | — | $106,631 | $105,652 |
| Establishments per 100,000 residents | 69.3 | 50.0 | 60.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big physician practices in Richmond, IN are
Of the physician practices in Richmond, IN that had employees in March 2023, 43.2% had fewer than five (the U.S. share is 52.7%). 52.3% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 19 | 43.2% | 52.7% |
| 5–9 employees | 4 | 9.1% | 18.7% |
| 10–19 employees | 7 | 15.9% | 14.7% |
| 20–49 employees | 11 | 25.0% | 9.8% |
| 50 or more employees | 3 | 6.8% | 4.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What physician practices in Richmond, IN use the phone for
Physician offices field a steady stream of scheduling, prescription refill and test-result calls, and the same few staff members usually answer all of them. Routing calls to the right person and capturing clear messages keeps the waiting room and the phone lines moving.
Calls a medical practice in Richmond, IN might handle in a typical week include:
- A pharmacy calls to clarify a medication order.
- A patient calls to request a prescription refill.
- The office calls patients to confirm tomorrow's appointments.
What physician practices text about
Practices typically text appointment reminders, arrival instructions and requests to call the office, keeping clinical details for secure channels.
Texts sent from a local business number in Richmond, IN have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a medical practice in Richmond, IN
Census did not publish a reliable employee count for physician practices in Richmond, IN, so this comparison uses the U.S. average of 13 people per establishment. On a per-user plan that headcount sets the bill: $324.35 a month on Ooma Office Pro or $390.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a medical practice in Richmond, IN of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for physician practices in Richmond, IN
The exchanges in the area's named cities and towns are all in area code 765 (48 exchanges in NANPA's file). A local number lets patients in Richmond, IN call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 765 | 48 | Eastern | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What physician practices in Richmond, IN get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Richmond, IN is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.
Frequently asked questions
How many physician practices are there in Richmond, IN?
Census County Business Patterns counted 46 physician practices in the Richmond, IN micropolitan area in 2023.
What does a business phone system cost for a 13-person medical practice?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should a medical practice in Richmond, IN use?
Area code 765 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a medical practice?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.