CallataGuidesBusiness phone system for coin-operated laundries and drycleaners in Hawaii
30 coin-operated laundries and drycleaners operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 30CBP 2023
- Employees
- 128mid-March 2023
- Per 100k residents
- 2.1U.S. 3.2
- State rank
- 43rd of 51by count
Coin-operated laundries and drycleaners in Hawaii by the numbers
County Business Patterns counts 30 establishments in Hawaii classified as Coin-Operated Laundries and Drycleaners (NAICS 812310) for 2023. They employed 128 people in mid-March and reported $4,322,000 in annual payroll. That is the 43rd highest count among the 51 states and DC with published figures. Coin-operated laundries and drycleaners make up 0.09% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 2.1 coin-operated laundries and drycleaners, 35.2% below the national rate of 3.2. The average establishment has 4.3 employees against 3.8 nationally. Payroll per employee is $33,766, 28.1% above the U.S. figure of $26,359.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 30 | 10,890 |
| Mid-March employees | 128 (moderate noise) | 41,351 |
| Annual payroll | $4,322,000 | $1,089,970,000 |
| Employees per establishment | 4.3 | 3.8 |
| Payroll per employee | $33,766 | $26,359 |
| Establishments per 100,000 residents | 2.1 | 3.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Coin-operated laundries and drycleaners by metro area in Hawaii
Census published laundromat counts for 3 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 16 establishments. Single-state metro and micropolitan areas account for 97% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 16 | 55 | 1.6 |
| Hilo, HI | 8 | 46 | 3.8 |
| Kahului, HI | 5 | — | 3.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at coin-operated laundries and drycleaners in Hawaii
56.7% of Hawaii's coin-operated laundries and drycleaners with employees had fewer than five people in March 2023, compared with 75.4% nationally. 90.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 56.7% | 75.4% |
| 5–9 employees | 10 | 33.3% | 18.7% |
| 10–19 employees | 3 | 10.0% | 4.7% |
| 20–49 employees | not published | — | 1.0% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What coin-operated laundries and drycleaners in Hawaii use the phone for
Laundromats take calls about hours, machine availability and wash-and-fold service. Wash-and-fold and pickup services rely on phone and text.
Typical inbound and outbound calls for coin-operated laundries and drycleaners in Hawaii:
- The laundromat calls a customer when an order is ready.
- A customer calls about hours.
- A customer calls about a machine that took money.
After-hours calls
After-hours calls are mostly hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for coin-operated laundries and drycleaners in Hawaii
Coin-operated laundries and drycleaners in Hawaii average 4.3 employees, so the comparison uses a 4-person team. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for coin-operated laundries and drycleaners in Hawaii
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Hawaii, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many coin-operated laundries and drycleaners are in Hawaii?
30 in 2023, according to Census County Business Patterns. They employed 128 people in mid-March.
Which Hawaii metro area has the most coin-operated laundries and drycleaners?
Urban Honolulu, HI, with 16 establishments in 2023.
What does a phone system cost a 4-person laundromat?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.