CallataGuidesBusiness phone system for supermarkets and grocery stores in El Paso, TX
Supermarkets and grocery stores in the El Paso, TX metro area: 98 establishments in 2023, the local area codes, and what phone service costs a 45-person team.
- Establishments
- 98CBP 2023
- Per 100k residents
- 11.1U.S. 18.5
- Rank
- 93rd of 892areas by count
Supermarkets and grocery stores in El Paso, TX by the numbers
There were 98 supermarkets and grocery stores in the El Paso, TX metro area in 2023, according to Census County Business Patterns (NAICS 445110, Supermarkets and Other Grocery (except Convenience) Stores). By establishment count the area is 93rd out of 892 areas with published figures for supermarkets and grocery stores.
Measured against its 879,000 residents (2024 estimate), the area has 11.1 supermarkets and grocery stores per 100,000 people; the U.S. rate is 18.5, so El Paso, TX is 39.8% below the national figure.
| Measure | El Paso, TX | Texas | United States |
|---|---|---|---|
| Establishments | 98 | 3,739 | 62,947 |
| Mid-March employees | 4,188 (high noise) | 248,045 | 2,808,118 |
| Annual payroll | $121,134,000 (high noise) | $7,495,722,000 | $83,729,007,000 |
| Employees per establishment | — | 66.3 | 44.6 |
| Payroll per employee | — | $30,219 | $29,817 |
| Establishments per 100,000 residents | 11.1 | 11.9 | 18.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big supermarkets and grocery stores in El Paso, TX are
Of the supermarkets and grocery stores in El Paso, TX that had employees in March 2023, 35.7% had fewer than five (the U.S. share is 32.9%). 44.9% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 35 | 35.7% | 32.9% |
| 5–9 employees | 9 | 9.2% | 10.3% |
| 10–19 employees | 7 | 7.1% | 11.9% |
| 20–49 employees | 11 | 11.2% | 13.9% |
| 50 or more employees | 36 | 36.7% | 31.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What supermarkets and grocery stores in El Paso, TX use the phone for
Independent grocers take calls about stock, deli and bakery orders, and departments need calls routed to them. Holiday orders bring call peaks.
Calls a grocery store in El Paso, TX might handle in a typical week include:
- The store calls a customer when an order is ready.
- A supplier calls about a delivery.
- A customer calls about a product in stock.
Texting customers
Grocers text order-ready notices.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for supermarkets and grocery stores in El Paso, TX
Census did not publish a reliable employee count for supermarkets and grocery stores in El Paso, TX, so this comparison uses the U.S. average of 45 people per establishment. Priced per seat, 45 users would run $1,350.00 a month on RingCentral RingEX Core and $1,122.75 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $899.00 a month for 45 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $5,412 less than RingCentral for a grocery store in El Paso, TX of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $899.00 | $10,788.00 |
| Quo (Starter) | $19.00 per user | $855.00 | $10,260.00 |
| Nextiva (Core) | $23.00 per user | $1,035.00 | $12,420.00 |
| Ooma (Office Pro) | $24.95 per user | $1,122.75 | $13,473.00 |
| Dialpad (Standard) | $27.00 per user | $1,215.00 | $14,580.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,350.00 | $16,200.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in El Paso, TX
The exchanges in the area's named cities and towns are all in area code 915 (338 exchanges in NANPA's file). A local number lets customers in El Paso, TX call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 915 | 338 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for supermarkets and grocery stores
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in El Paso, TX is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many supermarkets and grocery stores are there in El Paso, TX?
Census County Business Patterns counted 98 supermarkets and grocery stores in the El Paso, TX metro area in 2023.
What does a business phone system cost for a 45-person grocery store?
At month-to-month list prices checked September 28, 2026, 45 users cost $1,350.00 a month on RingCentral RingEX Core and $1,122.75 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $899.00.
What area code should a grocery store in El Paso, TX use?
Area code 915 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a grocery store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.