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Business phone system for supermarkets and grocery stores in Arkansas

459 supermarkets and grocery stores operated in Arkansas in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
459CBP 2023
Employees
19,383mid-March 2023
Per 100k residents
14.9U.S. 18.5
State rank
32nd of 51by count

Supermarkets and grocery stores in Arkansas by the numbers

The Census Bureau counted 459 supermarkets and grocery stores in Arkansas in its 2023 County Business Patterns (NAICS 445110). They employed 19,383 people in mid-March and reported $480.8 million in annual payroll. That is the 32nd highest count among the 51 states and DC with published figures. Supermarkets and grocery stores make up 0.65% of the 70,452 business establishments in the state.

Per 100,000 residents (2024 estimate) Arkansas has 14.9 supermarkets and grocery stores, 19.7% below the national rate of 18.5. The average establishment has 42.2 employees against 44.6 nationally. Payroll per employee is $24,807, 16.8% below the U.S. figure of $29,817.

Supermarkets and grocery stores: Arkansas compared with the U.S., 2023
MeasureArkansasUnited States
Establishments45962,947
Mid-March employees19,3832,808,118
Annual payroll$480,834,000$83,729,007,000
Employees per establishment42.244.6
Payroll per employee$24,807$29,817
Establishments per 100,000 residents14.918.5

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where supermarkets and grocery stores in Arkansas are concentrated

Census published grocery store counts for 19 metro or micropolitan areas that include part of Arkansas. The largest is Memphis, TN-MS-AR, with 193 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 68% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Supermarkets and grocery stores by metro or micropolitan area, Arkansas, 2023
AreaEstablishmentsEmployeesPer 100k residents
Memphis, TN-MS-AR1938,07014.4
Fayetteville, AR934,68415.4
Little Rock, AR854,56711.0
Fort Smith, AR-OK3697115.5
Jonesboro, AR251,14618.1
Texarkana, TX-AR241,06116.5
Hot Springs, AR1478614.0
Pine Bluff, AR14—19.7
Russellville, AR1247614.1
Searcy, AR1144413.9
Blytheville, AR1024926.3
Harrison, AR934919.7
Batesville, AR918023.5
Mountain Home, AR735016.3
Paragould, AR523210.7
Camden, AR5—19.0
Magnolia, AR511322.7
Malvern, AR47912.0
El Dorado, AR3—8.1

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at supermarkets and grocery stores in Arkansas

20.3% of Arkansas's supermarkets and grocery stores with employees had fewer than five people in March 2023, compared with 32.9% nationally. 30.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Supermarkets and grocery stores in Arkansas by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees9320.3%32.9%
5–9 employees459.8%10.3%
10–19 employees5311.5%11.9%
20–49 employees11224.4%13.9%
50 or more employees15634.0%31.0%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What supermarkets and grocery stores in Arkansas use the phone for

Independent grocers take calls about stock, deli and bakery orders, and departments need calls routed to them. Holiday orders bring call peaks.

Calls a grocery store in Arkansas might handle in a typical week include:

Texting customers

Grocers text order-ready notices.

Texting from a local number in Arkansas requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a grocery store in Arkansas

Supermarkets and grocery stores in Arkansas average 42.2 employees, so the comparison uses a 42-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 42 users on RingCentral RingEX Core cost $1,260.00 a month and 42 on Ooma Office Pro cost $1,047.90. Callata comes to $839.00 a month for 42 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $5,052 less than RingCentral for a grocery store in Arkansas of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 42-person grocery store
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$839.00$10,068.00
Quo (Starter)$19.00 per user$798.00$9,576.00
Nextiva (Core)$23.00 per user$966.00$11,592.00
Ooma (Office Pro)$24.95 per user$1,047.90$12,574.80
Dialpad (Standard)$27.00 per user$1,134.00$13,608.00
RingCentral (RingEX Core)$30.00 per user$1,260.00$15,120.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Arkansas

Arkansas has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a grocery store can hold a number in more than one of them.

Area codes in Arkansas by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
870785Central1997327
501630Central1947none
479568Central2002none
32742Central2024870

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for supermarkets and grocery stores in Arkansas

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Arkansas is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many supermarkets and grocery stores are in Arkansas?

459 in 2023, according to Census County Business Patterns. They employed 19,383 people in mid-March.

Which Arkansas metro area has the most supermarkets and grocery stores?

Memphis, TN-MS-AR, with 193 establishments in 2023.

What does a phone system cost a 42-person grocery store?

$1,260.00 a month on RingCentral RingEX Core or $1,047.90 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $839.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Arkansas number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.