CallataGuidesBusiness phone system for funeral homes and funeral services in New York, NY-NJ
Funeral homes and funeral services in the New York-Newark-Jersey City, NY-NJ metro area: 769 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 769CBP 2023
- Employees
- 4,371mid-March 2023
- Per 100k residents
- 3.9U.S. 4.5
- Rank
- 1st of 727areas by count
How many funeral homes and funeral services are in New York, NY-NJ?
There were 769 funeral homes and funeral services in the New York-Newark-Jersey City, NY-NJ metro area in 2023, according to Census County Business Patterns (NAICS 812210, Funeral Homes and Funeral Services). They employed 4,371 people in mid-March and paid $254.8 million in annual payroll. By establishment count the area is 1st out of 727 areas with published figures for funeral homes and funeral services.
Measured against its 19.9 million residents (2024 estimate), the area has 3.9 funeral homes and funeral services per 100,000 people; the U.S. rate is 4.5, so New York, NY-NJ is 13.6% below the national figure. The average establishment here has 5.7 employees, compared with 7.1 nationally. Payroll per employee comes to $58,302, 33.6% above the national $43,650.
| Measure | New York, NY-NJ | New York | United States |
|---|---|---|---|
| Establishments | 769 | 1,027 | 15,183 |
| Mid-March employees | 4,371 | 5,159 | 107,566 |
| Annual payroll | $254,838,000 | $262,291,000 | $4,695,206,000 |
| Employees per establishment | 5.7 | 5.0 | 7.1 |
| Payroll per employee | $58,302 | $50,841 | $43,650 |
| Establishments per 100,000 residents | 3.9 | 5.2 | 4.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at funeral homes and funeral services in New York, NY-NJ
Of the funeral homes and funeral services in New York, NY-NJ that had employees in March 2023, 56.5% had fewer than five (the U.S. share is 49.3%). 82.6% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 434 | 56.5% | 49.3% |
| 5–9 employees | 200 | 26.0% | 28.5% |
| 10–19 employees | 110 | 14.3% | 16.6% |
| 20–49 employees | 24 | 3.1% | 5.0% |
| 50 or more employees | 0 | 0.0% | 0.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What funeral homes and funeral services in New York, NY-NJ use the phone for
Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.
Calls a funeral home in New York, NY-NJ might handle in a typical week include:
- The funeral home calls a family to plan arrangements.
- A florist calls about a delivery.
- A hospice calls about a transfer.
Texting families
Funeral homes text service details to families who request them.
Texts sent from a local business number in New York, NY-NJ have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 6-person funeral home
The average funeral home in New York, NY-NJ has 5.7 employees, so a 6-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 6 users on RingCentral RingEX Core cost $180.00 a month and 6 on Ooma Office Pro cost $149.70. Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $732 less than RingCentral for a funeral home in New York, NY-NJ of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for funeral homes and funeral services in New York, NY-NJ
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 201 has the most, with 761 of 3,908 exchanges (19%). A local number lets families in New York, NY-NJ call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 201 | 761 | Eastern | 1947 | 551 |
| 732 | 742 | Eastern | 1997 | 848 |
| 973 | 643 | Eastern | 1997 | 862 |
| 908 | 536 | Eastern | 1990 | none |
| 631 | 341 | Eastern | 1999 | 934 |
| 862 | 320 | Eastern | 2001 | 973 |
| 551 | 296 | Eastern | 2001 | 201 |
| 848 | 269 | Eastern | 2001 | 732 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a funeral home in New York, NY-NJ
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in New York, NY-NJ is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many funeral homes and funeral services are there in New York, NY-NJ?
Census County Business Patterns counted 769 funeral homes and funeral services in the New York-Newark-Jersey City, NY-NJ metro area in 2023. They employed 4,371 people in mid-March.
What does a business phone system cost for a 6-person funeral home?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a funeral home in New York, NY-NJ use?
Area code 201 has the most assigned exchanges among the area's named places, followed by 732 and 973. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a funeral home?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.