CallataGuidesBusiness phone system for limited-service restaurants in Augusta, ME
Limited-service restaurants in the Augusta-Waterville, ME micropolitan area: 90 establishments in 2023, the local area codes, and what phone service costs a 16-person team.
- Establishments
- 90CBP 2023
- Employees
- 1,419mid-March 2023
- Per 100k residents
- 70.1U.S. 79.4
- Rank
- 351st of 925areas by count
How many limited-service restaurants are in Augusta, ME?
There were 90 limited-service restaurants in the Augusta-Waterville, ME micropolitan area in 2023, according to Census County Business Patterns (NAICS 722513, Limited-Service Restaurants). They employed 1,419 people in mid-March and paid $34.3 million in annual payroll. By establishment count the area is 351st out of 925 areas with published figures for limited-service restaurants.
Measured against its 128,000 residents (2024 estimate), the area has 70.1 limited-service restaurants per 100,000 people; the U.S. rate is 79.4, so Augusta, ME is 11.8% below the national figure. The average establishment here has 15.8 employees, compared with 18.4 nationally. Payroll per employee comes to $24,158, 15.8% above the national $20,857.
| Measure | Augusta, ME | Maine | United States |
|---|---|---|---|
| Establishments | 90 | 1,016 | 270,088 |
| Mid-March employees | 1,419 | 12,872 | 4,965,080 |
| Annual payroll | $34,280,000 | $325,047,000 | $103,557,315,000 |
| Employees per establishment | 15.8 | 12.7 | 18.4 |
| Payroll per employee | $24,158 | $25,252 | $20,857 |
| Establishments per 100,000 residents | 70.1 | 72.3 | 79.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at limited-service restaurants in Augusta, ME
Of the limited-service restaurants in Augusta, ME that had employees in March 2023, 20.0% had fewer than five (the U.S. share is 24.3%). 47.8% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 18 | 20.0% | 24.3% |
| 5–9 employees | 25 | 27.8% | 16.2% |
| 10–19 employees | 25 | 27.8% | 24.6% |
| 20–49 employees | 15 | 16.7% | 28.4% |
| 50 or more employees | 7 | 7.8% | 6.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for limited-service restaurants in Augusta, ME
Counter-service restaurants take phone orders and catering requests while serving a line of customers. Calls need to be answered quickly or captured for a callback. That holds for limited-service restaurants in Augusta, ME as much as anywhere.
Typical inbound and outbound calls for limited-service restaurants in Augusta, ME:
- The restaurant calls a customer about an order delay.
- A customer calls about an order mistake.
- An office calls about catering for a meeting.
Texting customers
Restaurants text order-ready notices.
Texts sent from a local business number in Augusta, ME have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a limited-service restaurant in Augusta, ME
The average limited-service restaurant in Augusta, ME has 15.8 employees, so a 16-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 16 users on RingCentral RingEX Core cost $480.00 a month and 16 on Ooma Office Pro cost $399.20. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,932 less than RingCentral for a limited-service restaurant in Augusta, ME of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for limited-service restaurants in Augusta, ME
The exchanges in the area's named cities and towns are all in area code 207 (63 exchanges in NANPA's file). A local number lets customers in Augusta, ME call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 207 | 63 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a limited-service restaurant in Augusta, ME
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Augusta, ME is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many limited-service restaurants are there in Augusta, ME?
Census County Business Patterns counted 90 limited-service restaurants in the Augusta-Waterville, ME micropolitan area in 2023. They employed 1,419 people in mid-March.
What does a business phone system cost for a 16-person limited-service restaurant?
At month-to-month list prices checked September 28, 2026, 16 users cost $480.00 a month on RingCentral RingEX Core and $399.20 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $319.00.
What area code should a limited-service restaurant in Augusta, ME use?
Area code 207 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a limited-service restaurant?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.