CallataGuidesAugusta, ME business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Augusta-Waterville, ME micropolitan area.
- Population
- 128,0002024 est.
- Establishments
- 3,318CBP 2023
- Counties
- 1
- Area codes
- 1
The Augusta, ME area
The Augusta-Waterville, ME micropolitan area covers 1 county in Maine and had 128,000 residents in July 2024, up 3.2% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 332nd of the 925 metro and micropolitan areas and 304th by business establishments.
| County | Population (2024) |
|---|---|
| Kennebec County, ME | 128,461 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Augusta, ME
County Business Patterns counted 3,318 establishments in the area in 2023, employing 49,617 people in mid-March with $2.7 billion in annual payroll. That is an average of 15.0 employees per establishment. 51.4% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (524), health care and social assistance (465), and construction (428).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 524 | 9,190 | $357,891,000 |
| Health Care and Social Assistance (62) | 465 | 12,280 | $824,969,000 |
| Construction (23) | 428 | 2,368 | $155,958,000 |
| Other Services (except Public Administration) (81) | 366 | 1,926 | $87,546,000 |
| Accommodation and Food Services (72) | 315 | 5,313 | $160,383,000 |
| Professional, Scientific, and Technical Services (54) | 256 | 2,159 | $152,511,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 180 | 1,811 | $91,878,000 |
| Finance and Insurance (52) | 152 | 1,144 | $90,973,000 |
| Real Estate and Rental and Leasing (53) | 136 | 533 | $27,468,000 |
| Wholesale Trade (42) | 98 | 2,279 | $157,740,000 |
| Manufacturing (31) | 93 | 3,156 | $172,956,000 |
| Transportation and Warehousing (48) | 82 | 1,443 | $65,637,000 |
| Information (51) | 64 | 1,291 | $81,515,000 |
| Arts, Entertainment, and Recreation (71) | 56 | 574 | $18,522,000 |
| Educational Services (61) | 50 | 3,151 | $125,348,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 19 | 86 (high noise) | $5,844,000 |
| Management of Companies and Enterprises (55) | 19 | 303 | $27,262,000 |
| Utilities (22) | 9 | 600 (high noise) | $70,203,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Augusta, ME
Augusta, ME has 25.8 business establishments per 1,000 residents, 5.1% above the U.S. figure of 24.6. Establishments average 15.0 employees against 16.7 nationally, and payroll per employee is $53,915 (21.1% below the U.S. $68,342). 51.4% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.0% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,705 | 51.4% | 55.5% |
| 5–9 employees | 664 | 20.0% | 17.5% |
| 10–19 employees | 458 | 13.8% | 12.5% |
| 20–49 employees | 324 | 9.8% | 9.1% |
| 50 or more employees | 167 | 5.0% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Augusta, ME
Of the 141 industries these guides cover, 104 have a published Census count in Augusta, ME. The largest are limited-service restaurants (90), full-service restaurants (87), and residential remodelers (81). Relative to population, site preparation contractors are the most over-represented: 34.3 per 100,000 residents against 12.3 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Augusta, ME
The area's named cities and towns have 63 NANPA-assigned exchanges across 1 area code; 207 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 207 | 63 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 7 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Augusta, ME | 19,168 | 207 | 26 |
| Waterville, ME | 17,336 | 207 | 15 |
| Oakland, ME | 6,351 | 207 | 3 |
| Winthrop, ME | 6,187 | 207 | 2 |
| Gardiner, ME | 6,160 | 207 | 4 |
| Belgrade, ME | 3,513 | 207 | 2 |
| Readfield, ME | 2,709 | 207 | 2 |
Phone costs for a typical Augusta, ME business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Augusta, ME, 15 users on RingCentral RingEX Core come to $450.00 a month and on Ooma Office Pro $374.25, at month-to-month list prices checked September 28, 2026. Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Augusta, ME
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Augusta, ME is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Augusta, ME?
207, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Augusta, ME area?
3,318 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Augusta, ME?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 15-person team that is $299.00 a month. The same team on Ooma Office Pro lists at $374.25 a month (checked September 28, 2026).