Business phone system for employment placement agencies in Ohio
266 employment placement agencies operated in Ohio in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 266CBP 2023
- Employees
- 12,154mid-March 2023
- Per 100k residents
- 2.2U.S. 2.3
- State rank
- 8th of 51by count
How many employment placement agencies operate in Ohio
The Census Bureau counted 266 employment placement agencies in Ohio in its 2023 County Business Patterns (NAICS 561311). They employed 12,154 people in mid-March and reported $447.0 million in annual payroll. That is the 8th highest count among the 51 states and DC with published figures. Employment placement agencies make up 0.10% of the 255,049 business establishments in the state.
Per 100,000 residents (2024 estimate) Ohio has 2.2 employment placement agencies, in line with the national rate of 2.3. The average establishment has 45.7 employees against 42.9 nationally. Payroll per employee is $36,781, 25.8% below the U.S. figure of $49,577.
| Measure | Ohio | United States |
|---|---|---|
| Establishments | 266 | 7,679 |
| Mid-March employees | 12,154 | 329,566 |
| Annual payroll | $447,040,000 | $16,338,963,000 (moderate noise) |
| Employees per establishment | 45.7 | 42.9 |
| Payroll per employee | $36,781 | $49,577 |
| Establishments per 100,000 residents | 2.2 | 2.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Ohio's largest markets for employment placement agencies
Census published employment placement agency counts for 11 metro or micropolitan areas that include part of Ohio. The largest is Cleveland, OH, with 88 establishments. Single-state metro and micropolitan areas account for 75% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Cleveland, OH | 88 | 2,074 | 4.1 |
| Columbus, OH | 64 | 2,021 | 2.9 |
| Cincinnati, OH-KY-IN | 50 | 1,641 | 2.2 |
| Akron, OH | 16 | 404 | 2.3 |
| Dayton, OH | 9 | — | 1.1 |
| Youngstown, OH | 6 | 106 | 1.4 |
| Toledo, OH | 5 | — | 0.8 |
| Canton, OH | 4 | 84 | 1.0 |
| Findlay, OH | 4 | 156 | 5.3 |
| Huntington, WV-KY-OH | 3 | — | 0.8 |
| Springfield, OH | 3 | 547 | 2.2 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at employment placement agencies in Ohio
45.6% of Ohio's employment placement agencies with employees had fewer than five people in March 2023, compared with 54.5% nationally. 56.7% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 120 | 45.6% | 54.5% |
| 5–9 employees | 29 | 11.0% | 10.9% |
| 10–19 employees | 25 | 9.5% | 8.9% |
| 20–49 employees | 45 | 17.1% | 10.7% |
| 50 or more employees | 44 | 16.7% | 15.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What employment placement agencies in Ohio use the phone for
Recruiters live on the phone with candidates and hiring managers. Calls and texts need to be logged and routed to the right recruiter.
Typical inbound and outbound calls for employment placement agencies in Ohio:
- A reference calls back.
- The recruiter calls a candidate with an offer.
- A candidate calls to confirm an interview.
Calls after closing time
Candidates often call after work hours.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for a 46-person employment placement agency
Employment placement agencies in Ohio average 45.7 employees, so the comparison uses a 46-person team. On a per-user plan that headcount sets the bill: $1,147.70 a month on Ooma Office Pro or $1,380.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 46 people cost $919.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $5,532. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $919.00 | $11,028.00 |
| Quo (Starter) | $19.00 per user | $874.00 | $10,488.00 |
| Nextiva (Core) | $23.00 per user | $1,058.00 | $12,696.00 |
| Ooma (Office Pro) | $24.95 per user | $1,147.70 | $13,772.40 |
| Dialpad (Standard) | $27.00 per user | $1,242.00 | $14,904.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,380.00 | $16,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Ohio
Ohio has 15 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your candidates and employers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 330 | 787 | Eastern | 1996 | 234 |
| 740 | 786 | Eastern | 1997 | 220 |
| 513 | 784 | Eastern | 1947 | 283 |
| 419 | 783 | Eastern | 1947 | 567 |
| 937 | 780 | Eastern | 1996 | 326 |
| 614 | 777 | Eastern | 1947 | 380 |
| 440 | 757 | Eastern | 1997 | 436 |
| 216 | 612 | Eastern | 1947 | none |
| 567 | 421 | Eastern | 2002 | 419 |
| 234 | 398 | Eastern | 2000 | 330 |
| 220 | 142 | Eastern | 2015 | 740 |
| 380 | 138 | Eastern | 2016 | 614 |
| 326 | 88 | Eastern | 2020 | 937 |
| 283 | 48 | Eastern | 2023 | 513 |
| 436 | 0 | Eastern | 2024 | 440 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for employment placement agencies in Ohio
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Ohio, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many employment placement agencies are in Ohio?
266 in 2023, according to Census County Business Patterns. They employed 12,154 people in mid-March.
Which Ohio metro area has the most employment placement agencies?
Cleveland, OH, with 88 establishments in 2023.
What does a phone system cost a 46-person employment placement agency?
$1,380.00 a month on RingCentral RingEX Core or $1,147.70 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $919.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Ohio number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.