CallataGuidesBusiness phone system for commercial printing companies in Springfield, MA
Commercial printing companies in the Springfield, MA metro area: 26 establishments in 2023, the local area codes, and what phone service costs a 24-person team.
- Establishments
- 26CBP 2023
- Employees
- 615mid-March 2023
- Per 100k residents
- 5.6U.S. 4.5
- Rank
- 98th of 518areas by count
How many commercial printing companies are in Springfield, MA?
County Business Patterns counts 26 commercial printing companies (NAICS 323111, Commercial Printing (except Screen and Books)) in the Springfield, MA metro area for 2023. They employed 615 people in mid-March and paid $36.7 million in annual payroll. By establishment count the area is 98th out of 518 areas with published figures for commercial printing companies.
Measured against its 464,000 residents (2024 estimate), the area has 5.6 commercial printing companies per 100,000 people; the U.S. rate is 4.5, so Springfield, MA is 25.8% above the national figure. The average establishment here has 23.7 employees, compared with 18.5 nationally. Payroll per employee comes to $59,610, 2.3% below the national $60,982.
| Measure | Springfield, MA | Massachusetts | United States |
|---|---|---|---|
| Establishments | 26 | 320 | 15,140 |
| Mid-March employees | 615 (moderate noise) | 4,768 | 280,276 |
| Annual payroll | $36,660,000 (moderate noise) | $312,877,000 | $17,091,858,000 |
| Employees per establishment | 23.7 | 14.9 | 18.5 |
| Payroll per employee | $59,610 | $65,620 | $60,982 |
| Establishments per 100,000 residents | 5.6 | 4.5 | 4.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big commercial printing companies in Springfield, MA are
Of the commercial printing companies in Springfield, MA that had employees in March 2023, 39.1% had fewer than five (the U.S. share is 50.9%). 65.2% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9 | 39.1% | 50.9% |
| 5–9 employees | 6 | 26.1% | 19.1% |
| 10–19 employees | not published | — | 11.9% |
| 20–49 employees | 5 | 21.7% | 10.0% |
| 50 or more employees | 3 | 13.0% | 8.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What commercial printing companies in Springfield, MA use the phone for
Print shops handle quotes, proofs and deadlines, and clients call often to check on jobs. Rush jobs depend on quick responses.
Calls a commercial printer in Springfield, MA might handle in a typical week include:
- The printer calls a client about a file problem.
- A business calls for a quote on brochures.
- A designer calls about paper stock.
What commercial printing companies text about
Printers text proof notifications and pickup notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a commercial printer in Springfield, MA
The average commercial printer in Springfield, MA has 23.7 employees, so a 24-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $598.80 a month on Ooma Office Pro or $720.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $479.00 a month for 24 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,892 less than RingCentral for a commercial printer in Springfield, MA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $479.00 | $5,748.00 |
| Quo (Starter) | $19.00 per user | $456.00 | $5,472.00 |
| Nextiva (Core) | $23.00 per user | $552.00 | $6,624.00 |
| Ooma (Office Pro) | $24.95 per user | $598.80 | $7,185.60 |
| Dialpad (Standard) | $27.00 per user | $648.00 | $7,776.00 |
| RingCentral (RingEX Core) | $30.00 per user | $720.00 | $8,640.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for commercial printing companies in Springfield, MA
The exchanges in the area's named cities and towns are all in area code 413 (283 exchanges in NANPA's file). A local number lets clients in Springfield, MA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 413 | 283 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What commercial printing companies in Springfield, MA get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Springfield, MA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many commercial printing companies are there in Springfield, MA?
Census County Business Patterns counted 26 commercial printing companies in the Springfield, MA metro area in 2023. They employed 615 people in mid-March.
What does a business phone system cost for a 24-person commercial printer?
At month-to-month list prices checked September 28, 2026, 24 users cost $720.00 a month on RingCentral RingEX Core and $598.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $479.00.
What area code should a commercial printer in Springfield, MA use?
Area code 413 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a commercial printer?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.