CallataGuidesBusiness phone system for commercial printing companies in Scranton, PA
Commercial printing companies in the Scranton--Wilkes-Barre, PA metro area: 32 establishments in 2023, the local area codes, and what phone service costs a 14-person team.
- Establishments
- 32CBP 2023
- Employees
- 439mid-March 2023
- Per 100k residents
- 5.6U.S. 4.5
- Rank
- 80th of 518areas by count
Commercial printing companies in Scranton, PA by the numbers
The Census Bureau's 2023 County Business Patterns lists 32 establishments classified as Commercial Printing (except Screen and Books) (NAICS 323111) in the Scranton--Wilkes-Barre, PA metro area. They employed 439 people in mid-March and paid $20.1 million in annual payroll. By establishment count the area is 80th out of 518 areas with published figures for commercial printing companies.
Measured against its 574,000 residents (2024 estimate), the area has 5.6 commercial printing companies per 100,000 people; the U.S. rate is 4.5, so Scranton, PA is 25.2% above the national figure. The average establishment here has 13.7 employees, compared with 18.5 nationally. Payroll per employee comes to $45,893, 24.7% below the national $60,982.
| Measure | Scranton, PA | Pennsylvania | United States |
|---|---|---|---|
| Establishments | 32 | 599 | 15,140 |
| Mid-March employees | 439 | 14,914 | 280,276 |
| Annual payroll | $20,147,000 | $888,256,000 | $17,091,858,000 |
| Employees per establishment | 13.7 | 24.9 | 18.5 |
| Payroll per employee | $45,893 | $59,559 | $60,982 |
| Establishments per 100,000 residents | 5.6 | 4.6 | 4.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: commercial printing companies in Scranton, PA
Of the commercial printing companies in Scranton, PA that had employees in March 2023, 41.9% had fewer than five (the U.S. share is 50.9%). 54.8% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 13 | 41.9% | 50.9% |
| 5–9 employees | 4 | 12.9% | 19.1% |
| 10–19 employees | 5 | 16.1% | 11.9% |
| 20–49 employees | 9 | 29.0% | 10.0% |
| 50 or more employees | 0 | 0.0% | 8.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for commercial printing companies in Scranton, PA
Print shops handle quotes, proofs and deadlines, and clients call often to check on jobs. Rush jobs depend on quick responses.
Typical inbound and outbound calls for commercial printing companies in Scranton, PA:
- The printer calls a client about a file problem.
- A business calls for a quote on brochures.
- A designer calls about paper stock.
Business texting for commercial printing companies
Printers text proof notifications and pickup notices.
Texts sent from a local business number in Scranton, PA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for commercial printing companies in Scranton, PA
The average commercial printer in Scranton, PA has 13.7 employees, so a 14-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 14 users on RingCentral RingEX Core cost $420.00 a month and 14 on Ooma Office Pro cost $349.30. Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,692 less than RingCentral for a commercial printer in Scranton, PA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Scranton, PA
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 570 has the most, with 254 of 342 exchanges (74%). A local number lets clients in Scranton, PA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 570 | 254 | Eastern | 1998 | 272 |
| 272 | 85 | Eastern | 2013 | 570 |
| 717 | 2 | Eastern | 1947 | 223 |
| 223 | 1 | Eastern | 2017 | 717 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a commercial printer in Scranton, PA
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Scranton, PA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many commercial printing companies are there in Scranton, PA?
Census County Business Patterns counted 32 commercial printing companies in the Scranton--Wilkes-Barre, PA metro area in 2023. They employed 439 people in mid-March.
What does a business phone system cost for a 14-person commercial printer?
At month-to-month list prices checked September 28, 2026, 14 users cost $420.00 a month on RingCentral RingEX Core and $349.30 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $279.00.
What area code should a commercial printer in Scranton, PA use?
Area code 570 has the most assigned exchanges among the area's named places, followed by 272 and 717. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a commercial printer?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.