Business phone system for commercial printing companies in Indiana

How many commercial printing companies operate in Indiana

Indiana had 320 commercial printing companies in 2023, according to Census County Business Patterns (NAICS 323111, Commercial Printing (except Screen and Books)). They employed 7,687 people in mid-March and reported $402.1 million in annual payroll. That is the 15th highest count among the 51 states and DC with published figures. Commercial printing companies make up 0.21% of the 155,692 business establishments in the state.

Per 100,000 residents (2024 estimate) Indiana has 4.6 commercial printing companies, 3.8% above the national rate of 4.5. The average establishment has 24.0 employees against 18.5 nationally. Payroll per employee is $52,308, 14.2% below the U.S. figure of $60,982.

Commercial printing companies by metro area in Indiana

Census published commercial printer counts for 19 metro or micropolitan areas that include part of Indiana. The largest is Chicago, IL-IN, with 686 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 66% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at commercial printing companies in Indiana

44.0% of Indiana's commercial printing companies with employees had fewer than five people in March 2023, compared with 50.9% nationally. 63.6% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for commercial printing companies in Indiana

Print shops handle quotes, proofs and deadlines, and clients call often to check on jobs. Rush jobs depend on quick responses.

Typical inbound and outbound calls for commercial printing companies in Indiana:

• A designer calls about paper stock.
• A client calls about a rush order.
• A business calls for a quote on brochures.

Texting clients

Printers text proof notifications and pickup notices.

Texting from a local number in Indiana requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a commercial printer in Indiana

Commercial printing companies in Indiana average 24.0 employees, so the comparison uses a 24-person team. On a per-user plan that headcount sets the bill: $598.80 a month on Ooma Office Pro or $720.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $479.00 a month for 24 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,892 less than RingCentral for a commercial printer in Indiana of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Indiana

Indiana has 8 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a commercial printer can hold a number in more than one of them.

How Callata works for commercial printing companies in Indiana

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Indiana is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.