CallataGuides

Business phone system for carpet and upholstery cleaning services in Tennessee

111 carpet and upholstery cleaning services operated in Tennessee in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
111CBP 2023
Employees
570mid-March 2023
Per 100k residents
1.5U.S. 2.0
State rank
23rd of 50by count

Carpet and upholstery cleaning services in Tennessee by the numbers

Tennessee had 111 carpet and upholstery cleaning services in 2023, according to Census County Business Patterns (NAICS 561740, Carpet and Upholstery Cleaning Services). They employed 570 people in mid-March and reported $24.9 million in annual payroll. That is the 23rd highest count among the 50 states and DC with published figures. Carpet and upholstery cleaning services make up 0.07% of the 150,129 business establishments in the state.

Per 100,000 residents (2024 estimate) Tennessee has 1.5 carpet and upholstery cleaning services, 21.7% below the national rate of 2.0. The average establishment has 5.1 employees against 5.4 nationally. Payroll per employee is $43,668, 6.8% above the U.S. figure of $40,900.

Carpet and upholstery cleaning services: Tennessee compared with the U.S., 2023
MeasureTennesseeUnited States
Establishments1116,673
Mid-March employees57036,157
Annual payroll$24,891,000$1,478,811,000
Employees per establishment5.15.4
Payroll per employee$43,668$40,900
Establishments per 100,000 residents1.52.0

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where carpet and upholstery cleaning services in Tennessee are concentrated

Census published carpet and upholstery cleaning company counts for 8 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 43 establishments. Single-state metro and micropolitan areas account for 56% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Carpet and upholstery cleaning services by metro or micropolitan area, Tennessee, 2023
AreaEstablishmentsEmployeesPer 100k residents
Nashville, TN432332.0
Memphis, TN-MS-AR241041.8
Knoxville, TN11971.1
Clarksville, TN-KY6—1.7
Jackson, TN552.7
Chattanooga, TN-GA4260.7
Kingsport, TN-VA4—1.3
Greeneville, TN3—4.1

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at carpet and upholstery cleaning services in Tennessee

72.1% of Tennessee's carpet and upholstery cleaning services with employees had fewer than five people in March 2023, compared with 72.4% nationally. 86.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Carpet and upholstery cleaning services in Tennessee by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees8072.1%72.4%
5–9 employees1614.4%15.3%
10–19 employees109.0%7.4%
20–49 employees54.5%3.8%
50 or more employees00.0%1.0%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for carpet and upholstery cleaning services in Tennessee

Carpet cleaning is booked by phone, often after a spill or before a move. Quick answers on price and availability win jobs. That holds for carpet and upholstery cleaning services in Tennessee as much as anywhere.

A few of the calls that come in to carpet and upholstery cleaning services in Tennessee:

When nobody can pick up

Water-damage calls can be urgent; others are routine bookings.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 5-person carpet and upholstery cleaning company

Carpet and upholstery cleaning services in Tennessee average 5.1 employees, so the comparison uses a 5-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 5 users on RingCentral RingEX Core cost $150.00 a month and 5 on Ooma Office Pro cost $124.75. On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 5-person carpet and upholstery cleaning company
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$95.00$1,140.00
Nextiva (Core)$23.00 per user$115.00$1,380.00
Ooma (Office Pro)$24.95 per user$124.75$1,497.00
Dialpad (Standard)$27.00 per user$135.00$1,620.00
RingCentral (RingEX Core)$30.00 per user$150.00$1,800.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Tennessee

Tennessee has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in Tennessee by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
615781Central1954629
423764Eastern and Central1995729
901616Central1947none
931538Eastern and Central1997none
865506Eastern1999none
731395Central2001none
629197Central2015615
7290Eastern and Central2025423

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for carpet and upholstery cleaning services in Tennessee

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Tennessee, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many carpet and upholstery cleaning services are in Tennessee?

111 in 2023, according to Census County Business Patterns. They employed 570 people in mid-March.

Which Tennessee metro area has the most carpet and upholstery cleaning services?

Nashville, TN, with 43 establishments in 2023.

What does a phone system cost a 5-person carpet and upholstery cleaning company?

$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Tennessee number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.