Business phone system for automotive parts and accessories stores in Washington
740 automotive parts and accessories stores operated in Washington in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 740CBP 2023
- Employees
- 7,451mid-March 2023
- Per 100k residents
- 9.3U.S. 11.3
- State rank
- 19th of 51by count
Automotive parts and accessories stores in Washington by the numbers
Washington had 740 automotive parts and accessories stores in 2023, according to Census County Business Patterns (NAICS 441310, Automotive Parts and Accessories Stores). They employed 7,451 people in mid-March and reported $310.8 million in annual payroll. That is the 19th highest count among the 51 states and DC with published figures. Automotive parts and accessories stores make up 0.37% of the 202,177 business establishments in the state.
Per 100,000 residents (2024 estimate) Washington has 9.3 automotive parts and accessories stores, 18.0% below the national rate of 11.3. The average establishment has 10.1 employees against 9.9 nationally. Payroll per employee is $41,717, 21.5% above the U.S. figure of $34,326.
| Measure | Washington | United States |
|---|---|---|
| Establishments | 740 | 38,567 |
| Mid-March employees | 7,451 | 380,068 |
| Annual payroll | $310,834,000 | $13,046,177,000 |
| Employees per establishment | 10.1 | 9.9 |
| Payroll per employee | $41,717 | $34,326 |
| Establishments per 100,000 residents | 9.3 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Automotive parts and accessories stores by metro area in Washington
Census published auto parts store counts for 22 metro or micropolitan areas that include part of Washington. The largest is Seattle, WA, with 311 establishments. Single-state metro and micropolitan areas account for 90% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Seattle, WA | 311 | 3,038 | 7.5 |
| Portland, OR-WA | 230 | 2,594 | 9.1 |
| Spokane, WA | 70 | 987 | 11.6 |
| Yakima, WA | 41 | 368 | 15.9 |
| Kennewick, WA | 33 | 343 | 10.3 |
| Olympia, WA | 32 | 319 | 10.6 |
| Bellingham, WA | 21 | 283 | 8.9 |
| Longview, WA | 21 | 182 | 18.4 |
| Bremerton, WA | 20 | 239 | 7.1 |
| Moses Lake, WA | 20 | 147 | 19.1 |
| Mount Vernon, WA | 19 | — | 14.3 |
| Wenatchee, WA | 15 | 181 | 11.8 |
| Centralia, WA | 14 | 108 | 16.1 |
| Lewiston, ID-WA | 11 | 51 | 16.8 |
| Port Angeles, WA | 10 | 78 | 12.8 |
| Shelton, WA | 9 | 100 | 12.9 |
| Oak Harbor, WA | 7 | 60 | 8.1 |
| Aberdeen, WA | 7 | 61 | 9.0 |
| Ellensburg, WA | 6 | 65 | 12.5 |
| Othello, WA | 5 | 32 | 23.8 |
| Walla Walla, WA | 4 | 46 | 6.4 |
| Pullman, WA | 4 | 25 | 8.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at automotive parts and accessories stores in Washington
25.1% of Washington's automotive parts and accessories stores with employees had fewer than five people in March 2023, compared with 27.5% nationally. 57.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 185 | 25.1% | 27.5% |
| 5–9 employees | 239 | 32.4% | 30.8% |
| 10–19 employees | 263 | 35.6% | 34.2% |
| 20–49 employees | 46 | 6.2% | 6.7% |
| 50 or more employees | 5 | 0.7% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for automotive parts and accessories stores in Washington
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal. That holds for automotive parts and accessories stores in Washington as much as anywhere.
A few of the calls that come in to automotive parts and accessories stores in Washington:
- A customer calls about a special order.
- A shop calls about a delivery.
- A customer calls about a battery.
After-hours calls
After-hours calls are mostly availability questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for a 10-person auto parts store
Automotive parts and accessories stores in Washington average 10.1 employees, so the comparison uses a 10-person team. On a per-user plan that headcount sets the bill: $249.50 a month on Ooma Office Pro or $300.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Washington
Washington has 6 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 360 | 786 | Pacific | 1995 | 564 |
| 509 | 762 | Pacific | 1957 | none |
| 206 | 752 | Pacific | 1947 | 564 |
| 425 | 628 | Pacific | 1997 | none |
| 253 | 508 | Pacific | 1997 | none |
| 564 | 95 | Pacific | 2017 | 206, 360 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive parts and accessories stores in Washington
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Washington, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive parts and accessories stores are in Washington?
740 in 2023, according to Census County Business Patterns. They employed 7,451 people in mid-March.
Which Washington metro area has the most automotive parts and accessories stores?
Seattle, WA, with 311 establishments in 2023.
What does a phone system cost a 10-person auto parts store?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Washington number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.