Business phone system for appliance repair and maintenance services in Utah
83 appliance repair and maintenance services operated in Utah in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 83CBP 2023
- Employees
- 413mid-March 2023
- Per 100k residents
- 2.4U.S. 1.6
- State rank
- 21st of 50by count
How many appliance repair and maintenance services operate in Utah
Utah had 83 appliance repair and maintenance services in 2023, according to Census County Business Patterns (NAICS 811412, Appliance Repair and Maintenance). They employed 413 people in mid-March and reported $20.5 million in annual payroll. That is the 21st highest count among the 50 states and DC with published figures. Appliance repair and maintenance services make up 0.09% of the 95,494 business establishments in the state.
Per 100,000 residents (2024 estimate) Utah has 2.4 appliance repair and maintenance services, 44.0% above the national rate of 1.6. The average establishment has 5.0 employees against 4.4 nationally. Payroll per employee is $49,525, 5.3% above the U.S. figure of $47,027.
| Measure | Utah | United States |
|---|---|---|
| Establishments | 83 | 5,595 |
| Mid-March employees | 413 | 24,621 |
| Annual payroll | $20,454,000 | $1,157,842,000 |
| Employees per establishment | 5.0 | 4.4 |
| Payroll per employee | $49,525 | $47,027 |
| Establishments per 100,000 residents | 2.4 | 1.6 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Appliance repair and maintenance services by metro area in Utah
Census published appliance repair company counts for 5 metro or micropolitan areas that include part of Utah. The largest is Salt Lake City, UT, with 33 establishments. Single-state metro and micropolitan areas account for 87% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Salt Lake City, UT | 33 | 201 | 2.5 |
| Ogden, UT | 18 | — | 2.7 |
| Provo, UT | 15 | 64 | 2.0 |
| St. George, UT | 6 | 29 | 2.9 |
| Logan, UT-ID | 5 | 25 | 3.1 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at appliance repair and maintenance services in Utah
66.3% of Utah's appliance repair and maintenance services with employees had fewer than five people in March 2023, compared with 79.5% nationally. 83.1% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 55 | 66.3% | 79.5% |
| 5–9 employees | 14 | 16.9% | 12.1% |
| 10–19 employees | 10 | 12.0% | 5.4% |
| 20–49 employees | 4 | 4.8% | 2.3% |
| 50 or more employees | 0 | 0.0% | 0.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an appliance repair company in Utah has to catch
A broken refrigerator or washer is urgent for a household, and people call around until someone can come out. Scheduling, parts and follow-up visits generate many calls.
Calls an appliance repair company in Utah might handle in a typical week include:
- A warranty company calls about a claim.
- A customer calls to check on a part.
- The company calls customers with an arrival window.
When nobody can pick up
After-hours calls are often urgent appliance failures.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs an appliance repair company in Utah
Appliance repair and maintenance services in Utah average 5.0 employees, so the comparison uses a 5-person team. On a per-user plan that headcount sets the bill: $124.75 a month on Ooma Office Pro or $150.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $95.00 | $1,140.00 |
| Nextiva (Core) | $23.00 per user | $115.00 | $1,380.00 |
| Ooma (Office Pro) | $24.95 per user | $124.75 | $1,497.00 |
| Dialpad (Standard) | $27.00 per user | $135.00 | $1,620.00 |
| RingCentral (RingEX Core) | $30.00 per user | $150.00 | $1,800.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Utah
Utah has 3 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 801 | 783 | Mountain | 1947 | 385 |
| 435 | 501 | Mountain | 1997 | none |
| 385 | 494 | Mountain | 2009 | 801 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for appliance repair and maintenance services in Utah
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Utah, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many appliance repair and maintenance services are in Utah?
83 in 2023, according to Census County Business Patterns. They employed 413 people in mid-March.
Which Utah metro area has the most appliance repair and maintenance services?
Salt Lake City, UT, with 33 establishments in 2023.
What does a phone system cost a 5-person appliance repair company?
$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Utah number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.