Business phone system for offices of certified public accountants in Tennessee

Offices of certified public accountants in Tennessee by the numbers

The Census Bureau counted 796 offices of certified public accountants in Tennessee in its 2023 County Business Patterns (NAICS 541211). They employed 9,325 people in mid-March and reported $846.3 million in annual payroll. That is the 23rd highest count among the 51 states and DC with published figures. Offices of certified public accountants make up 0.53% of the 150,129 business establishments in the state.

Per 100,000 residents (2024 estimate) Tennessee has 11.0 offices of certified public accountants, 32.0% below the national rate of 16.2. The average establishment has 11.7 employees against 11.0 nationally. Payroll per employee is $90,760, 9.9% below the U.S. figure of $100,691.

Offices of certified public accountants by metro area in Tennessee

Census published accounting firm counts for 24 metro or micropolitan areas that include part of Tennessee. The largest is Nashville, TN, with 294 establishments. Single-state metro and micropolitan areas account for 69% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at offices of certified public accountants in Tennessee

59.7% of Tennessee's offices of certified public accountants with employees had fewer than five people in March 2023, compared with 64.8% nationally. 77.8% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What offices of certified public accountants in Tennessee use the phone for

CPA firms see sharp call peaks around filing deadlines, when the same small staff answers questions from many clients at once. Capturing every call and routing it to the right preparer keeps deadline weeks manageable.

Typical inbound and outbound calls for offices of certified public accountants in Tennessee:

• A client calls about a notice from a tax agency.
• A bank calls to verify a client's financial statements.
• A small business owner calls to ask about bookkeeping help.

After-hours calls

During filing season, after-hours voicemails pile up quickly, so transcription and urgency flags help staff work through them.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for offices of certified public accountants in Tennessee

Offices of certified public accountants in Tennessee average 11.7 employees, so the comparison uses a 12-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 12 users on RingCentral RingEX Core cost $360.00 a month and 12 on Ooma Office Pro cost $299.40. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,452. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Tennessee

Tennessee has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.

How Callata works for offices of certified public accountants in Tennessee

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Tennessee, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Avoid sending taxpayer identification numbers or full financial details by text.