CallataGuides

Business phone system for offices of certified public accountants in New York

3,519 offices of certified public accountants operated in New York in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
3,519CBP 2023
Employees
57,573mid-March 2023
Per 100k residents
17.7U.S. 16.2
State rank
4th of 51by count

How many offices of certified public accountants operate in New York

New York had 3,519 offices of certified public accountants in 2023, according to Census County Business Patterns (NAICS 541211, Offices of Certified Public Accountants). They employed 57,573 people in mid-March and reported $7.1 billion in annual payroll. That is the 4th highest count among the 51 states and DC with published figures. Offices of certified public accountants make up 0.65% of the 541,313 business establishments in the state.

Per 100,000 residents (2024 estimate) New York has 17.7 offices of certified public accountants, 9.4% above the national rate of 16.2. The average establishment has 16.4 employees against 11.0 nationally. Payroll per employee is $122,669, 21.8% above the U.S. figure of $100,691.

Offices of certified public accountants: New York compared with the U.S., 2023
MeasureNew YorkUnited States
Establishments3,51955,052
Mid-March employees57,573604,209
Annual payroll$7,062,399,000$60,838,681,000
Employees per establishment16.411.0
Payroll per employee$122,669$100,691
Establishments per 100,000 residents17.716.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Offices of certified public accountants by metro area in New York

Census published accounting firm counts for 24 metro or micropolitan areas that include part of New York. The largest is New York, NY-NJ, with 4,189 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 22% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Offices of certified public accountants by metro or micropolitan area, New York, 2023
AreaEstablishmentsEmployeesPer 100k residents
New York, NY-NJ4,18967,84921.0
Buffalo, NY1421,92912.2
Rochester, NY1211,97711.4
Kiryas Joel, NY11265815.7
Albany, NY1031,12811.3
Syracuse, NY648959.8
Kingston, NY369619.7
Utica, NY261459.0
Binghamton, NY211598.6
Glens Falls, NY1611412.8
Jamestown, NY157112.1
Monticello, NY134816.2
Hudson, NY12—19.9
Watertown, NY11899.7
Massena, NY11—10.4
Olean, NY106413.2
Plattsburgh, NY9—11.6
Ithaca, NY8—7.6
Corning, NY7397.6
Oneonta, NY72911.6
Cortland, NY72415.2
Gloversville, NY64811.5
Auburn, NY5286.7
Batavia, NY5688.7

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at offices of certified public accountants in New York

69.6% of New York's offices of certified public accountants with employees had fewer than five people in March 2023, compared with 64.8% nationally. 86.9% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Offices of certified public accountants in New York by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees2,44869.6%64.8%
5–9 employees60917.3%18.8%
10–19 employees2467.0%9.2%
20–49 employees1083.1%4.3%
50 or more employees1083.1%2.9%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for offices of certified public accountants in New York

CPA firms see sharp call peaks around filing deadlines, when the same small staff answers questions from many clients at once. Capturing every call and routing it to the right preparer keeps deadline weeks manageable. That holds for offices of certified public accountants in New York as much as anywhere.

A few of the calls that come in to offices of certified public accountants in New York:

After-hours calls

During filing season, after-hours voicemails pile up quickly, so transcription and urgency flags help staff work through them.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs an accounting firm in New York

Offices of certified public accountants in New York average 16.4 employees, so the comparison uses a 16-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 16 users on RingCentral RingEX Core cost $480.00 a month and 16 on Ooma Office Pro cost $399.20. On Callata the same 16 people cost $319.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $1,932. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 16-person accounting firm
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$319.00$3,828.00
Quo (Starter)$19.00 per user$304.00$3,648.00
Nextiva (Core)$23.00 per user$368.00$4,416.00
Ooma (Office Pro)$24.95 per user$399.20$4,790.40
Dialpad (Standard)$27.00 per user$432.00$5,184.00
RingCentral (RingEX Core)$30.00 per user$480.00$5,760.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in New York

New York has 23 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.

Area codes in New York by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
212784Eastern1947332, 646, 917
347784Eastern1999465, 718, 917, 929
516783Eastern1951363
845783Eastern2000329
917783Eastern1992212, 332, 646, 347, 465, 718, 929
631782Eastern1999934
315781Eastern1947680
646781Eastern1999212, 332, 917
718779Eastern1984347, 465, 917, 929
518775Eastern1947838
716767Eastern1947624
929706Eastern2011347, 465, 718, 917
914704Eastern1947none
585675Eastern2001none
607548Eastern1954none
838227Eastern2017518
680210Eastern2017315
332159Eastern2017212, 646, 917
934131Eastern2016631
32969Eastern2023845

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for offices of certified public accountants in New York

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in New York, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Avoid sending taxpayer identification numbers or full financial details by text.

Frequently asked questions

How many offices of certified public accountants are in New York?

3,519 in 2023, according to Census County Business Patterns. They employed 57,573 people in mid-March.

Which New York metro area has the most offices of certified public accountants?

New York, NY-NJ, with 4,189 establishments in 2023.

What does a phone system cost a 16-person accounting firm?

$480.00 a month on RingCentral RingEX Core or $399.20 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $319.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a New York number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.