Palm Bay, FL business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Palm Bay-Melbourne-Titusville, FL metro area.
- Population
- 658,0002024 est.
- Establishments
- 15,510CBP 2023
- Counties
- 1
- Area codes
- 1
Palm Bay, FL at a glance
The Palm Bay-Melbourne-Titusville, FL metro area covers 1 county in Florida and had 658,000 residents in July 2024, up 8.5% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 90th of the 925 metro and micropolitan areas and 84th by business establishments.
| County | Population (2024) |
|---|---|
| Brevard County, FL | 658,447 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Businesses in Palm Bay, FL
County Business Patterns counted 15,510 establishments in the area in 2023, employing 205,503 people in mid-March with $11.9 billion in annual payroll. That is an average of 13.2 employees per establishment. 59.8% of establishments with employees had fewer than five people. By establishment count, the largest sectors are professional, scientific, and technical services (2,061), retail trade (2,049), and health care and social assistance (1,869).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Professional, Scientific, and Technical Services (54) | 2,061 | 21,438 | $2,006,974,000 |
| Retail Trade (44) | 2,049 | 29,504 | $1,046,634,000 |
| Health Care and Social Assistance (62) | 1,869 | 30,631 | $1,724,962,000 |
| Construction (23) | 1,750 | 13,132 | $778,475,000 |
| Other Services (except Public Administration) (81) | 1,466 | 9,258 | $339,272,000 |
| Accommodation and Food Services (72) | 1,316 | 26,965 | $630,431,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 1,058 | 14,609 | $534,846,000 |
| Real Estate and Rental and Leasing (53) | 1,013 | 3,152 | $147,970,000 |
| Finance and Insurance (52) | 785 | 5,563 | $400,019,000 |
| Wholesale Trade (42) | 523 | 5,128 | $390,258,000 |
| Manufacturing (31) | 472 | 16,069 | $1,299,635,000 |
| Transportation and Warehousing (48) | 346 | 9,879 | $965,661,000 |
| Information (51) | 252 | 5,471 | $771,344,000 |
| Arts, Entertainment, and Recreation (71) | 225 | 3,683 | $111,295,000 |
| Educational Services (61) | 218 | 5,404 | $188,966,000 |
| Management of Companies and Enterprises (55) | 42 | 5,108 | $497,397,000 |
| Utilities (22) | 36 | 413 (high noise) | $44,825,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 12 | 18 (high noise) | $818,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 6 | 71 (high noise) | $5,166,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Palm Bay, FL's businesses compare
Palm Bay, FL has 23.6 business establishments per 1,000 residents, 4.2% below the U.S. figure of 24.6. Establishments average 13.2 employees against 16.7 nationally, and payroll per employee is $57,834 (15.4% below the U.S. $68,342). 59.8% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.3% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 9,272 | 59.8% | 55.5% |
| 5–9 employees | 2,638 | 17.0% | 17.5% |
| 10–19 employees | 1,752 | 11.3% | 12.5% |
| 20–49 employees | 1,177 | 7.6% | 9.1% |
| 50 or more employees | 671 | 4.3% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Palm Bay, FL
Of the 141 industries these guides cover, 137 have a published Census count in Palm Bay, FL. The largest are full-service restaurants (527), physician practices (479), and offices of real estate agents and brokers (444). Relative to population, marinas are the most over-represented: 3.2 per 100,000 residents against 1.1 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Palm Bay, FL
The area's named cities and towns have 309 NANPA-assigned exchanges across 1 area code; 321 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 321 | 309 | 100% | Eastern |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 4 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Melbourne, FL | 87,561 | 321 | 85 |
| Titusville, FL | 49,883 | 321 | 35 |
| Cocoa, FL | 19,909 | 321 | 163 |
| Cocoa Beach, FL | 11,386 | 321 | 26 |
Phone costs for a typical Palm Bay, FL business
The comparison below uses 13 users, the rounded average establishment size in Palm Bay, FL. At list prices checked September 28, 2026, that is $324.35 a month on Ooma Office Pro and $390.00 on RingCentral RingEX Core. On Callata the same 13 people cost $259.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Palm Bay, FL
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Palm Bay, FL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Palm Bay, FL?
321, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Palm Bay, FL area?
15,510 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Palm Bay, FL?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 13-person team that is $259.00 a month. The same team on Ooma Office Pro lists at $324.35 a month (checked September 28, 2026).