CallataGuidesKansas City, MO-KS business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Kansas City, MO-KS metro area.
- Population
- 2.3 million2024 est.
- Establishments
- 55,104CBP 2023
- Counties
- 14
- Area codes
- 6
The Kansas City, MO-KS area
The Kansas City, MO-KS metro area covers 14 counties in Missouri and Kansas and had 2.3 million residents in July 2024, up 2.8% since April 2020. The U.S. population grew 2.6% over the same period. Jackson County, MO is the most populous, with 727,000 people. By population it ranks 31st of the 925 metro and micropolitan areas and 28th by business establishments.
| County | Population (2024) |
|---|---|
| Jackson County, MO | 727,362 |
| Johnson County, KS | 632,276 |
| Clay County, MO | 263,370 |
| Wyandotte County, KS | 169,418 |
| Cass County, MO | 113,873 |
| Platte County, MO | 113,207 |
| Leavenworth County, KS | 84,670 |
| Miami County, KS | 35,737 |
| Lafayette County, MO | 33,511 |
| Ray County, MO | 23,199 |
| Clinton County, MO | 21,721 |
| Bates County, MO | 16,394 |
| Linn County, KS | 9,841 |
| Caldwell County, MO | 9,000 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Kansas City, MO-KS's business base
County Business Patterns counted 55,104 establishments in the area in 2023, employing 1,016,941 people in mid-March with $66.4 billion in annual payroll. That is an average of 18.5 employees per establishment. 53.5% of establishments with employees had fewer than five people. By establishment count, the largest sectors are health care and social assistance (7,042), professional, scientific, and technical services (6,702), and retail trade (6,258).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Health Care and Social Assistance (62) | 7,042 | 148,900 | $9,577,187,000 |
| Professional, Scientific, and Technical Services (54) | 6,702 | 98,484 | $9,569,877,000 |
| Retail Trade (44) | 6,258 | 113,636 | $3,986,772,000 |
| Construction (23) | 5,392 | 65,925 | $5,340,150,000 |
| Other Services (except Public Administration) (81) | 5,284 | 45,854 | $1,792,745,000 |
| Accommodation and Food Services (72) | 4,636 | 100,441 | $2,469,043,000 |
| Finance and Insurance (52) | 3,984 | 62,861 | $6,301,624,000 |
| Real Estate and Rental and Leasing (53) | 3,153 | 15,208 | $1,002,792,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 3,109 | 58,707 | $2,906,416,000 |
| Wholesale Trade (42) | 2,721 | 66,246 | $4,893,139,000 |
| Transportation and Warehousing (48) | 1,837 | 62,303 | $3,309,818,000 |
| Manufacturing (31) | 1,636 | 89,405 | $7,056,798,000 |
| Information (51) | 1,001 | 24,464 | $2,755,858,000 |
| Arts, Entertainment, and Recreation (71) | 868 | 18,202 | $1,048,815,000 |
| Educational Services (61) | 742 | 16,900 | $733,400,000 |
| Management of Companies and Enterprises (55) | 440 | 25,162 | $3,223,026,000 |
| Utilities (22) | 90 | 3,281 (high noise) | $397,587,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 72 | 723 | $51,661,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 54 | 174 | $7,855,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
How Kansas City, MO-KS's businesses compare
Kansas City, MO-KS has 24.5 business establishments per 1,000 residents, in line with the U.S. figure of 24.6. Establishments average 18.5 employees against 16.7 nationally, and payroll per employee is $65,320 (4.4% below the U.S. $68,342). 53.5% of establishments with employees have fewer than five people (U.S.: 55.5%), while 6.3% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 29,487 | 53.5% | 55.5% |
| 5–9 employees | 9,233 | 16.8% | 17.5% |
| 10–19 employees | 7,086 | 12.9% | 12.5% |
| 20–49 employees | 5,811 | 10.5% | 9.1% |
| 50 or more employees | 3,487 | 6.3% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Kansas City, MO-KS
Of the 141 industries these guides cover, 140 have a published Census count in Kansas City, MO-KS. The largest are limited-service restaurants (1,696), full-service restaurants (1,539), and offices of real estate agents and brokers (1,265). Relative to population, agencies providing services for the elderly and persons with disabilities are the most over-represented: 32.1 per 100,000 residents against 11.8 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Kansas City, MO-KS area
The area's named cities and towns have 1,247 NANPA-assigned exchanges across 6 area codes; 816 has the most (55%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
Local numbers by city
Pages for 50 cities and towns in the area list their area codes, prefixes and carriers.
Largest 40 of 50.
Phone costs for a typical Kansas City, MO-KS business
The comparison below uses 18 users, the rounded average establishment size in Kansas City, MO-KS. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Kansas City, MO-KS
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Kansas City, MO-KS, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Kansas City, MO-KS?
816, 913, 660, 975, 620, and 785, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Kansas City, MO-KS area?
55,104 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Kansas City, MO-KS?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 18-person team that is $359.00 a month. The same team on Ooma Office Pro lists at $449.10 a month (checked September 28, 2026).