CallataGuides

Joplin, MO-KS business phone guide

Population, businesses by sector and industry, area codes and local numbers for the Joplin, MO-KS metro area.

Population
207,0002024 est.
Establishments
4,404CBP 2023
Counties
3
Area codes
2

Joplin, MO-KS at a glance

The Joplin, MO-KS metro area covers 3 counties in Missouri and Kansas and had 207,000 residents in July 2024, up 3.2% since April 2020. The U.S. population grew 2.6% over the same period. Jasper County, MO is the most populous, with 126,000 people. By population it ranks 230th of the 925 metro and micropolitan areas and 245th by business establishments.

Counties in the Joplin, MO-KS area
CountyPopulation (2024)
Jasper County, MO126,479
Newton County, MO61,519
Cherokee County, KS19,133

Source: Census Vintage 2024 metropolitan and micropolitan area estimates.

Joplin, MO-KS's business base

County Business Patterns counted 4,404 establishments in the area in 2023, employing 77,827 people in mid-March with $3.9 billion in annual payroll. That is an average of 17.7 employees per establishment. 48.8% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (734), other services (except public administration) (552), and health care and social assistance (518).

Joplin, MO-KS establishments by sector, 2023
Sector (NAICS)EstablishmentsEmployeesAnnual payroll
Retail Trade (44)73411,221$355,733,000
Other Services (except Public Administration) (81)5523,355$117,194,000
Health Care and Social Assistance (62)51813,304$814,487,000
Accommodation and Food Services (72)4427,568$149,353,000
Construction (23)3703,591$264,080,000
Finance and Insurance (52)2931,698$104,362,000
Professional, Scientific, and Technical Services (54)2761,877$114,849,000
Manufacturing (31)22316,264$893,588,000
Transportation and Warehousing (48)2186,967$404,869,000
Administrative and Support and Waste Management and Remediation Services (56)1943,133$104,746,000
Wholesale Trade (42)1903,404$219,566,000
Real Estate and Rental and Leasing (53)173820$33,070,000
Information (51)681,002$47,202,000
Arts, Entertainment, and Recreation (71)61656$12,283,000
Management of Companies and Enterprises (55)241,164$141,177,000
Educational Services (61)24744$17,314,000
Utilities (22)22798 (high noise)$81,428,000
Mining, Quarrying, and Oil and Gas Extraction (21)10239$16,279,000
Agriculture, Forestry, Fishing and Hunting (11)821$797,000

Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.

Business density and team size in Joplin, MO-KS

Joplin, MO-KS has 21.3 business establishments per 1,000 residents, 13.5% below the U.S. figure of 24.6. Establishments average 17.7 employees against 16.7 nationally, and payroll per employee is $50,014 (26.8% below the U.S. $68,342). 48.8% of establishments with employees have fewer than five people (U.S.: 55.5%), while 6.1% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.

Joplin, MO-KS: establishments by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees2,14848.8%55.5%
5–9 employees90220.5%17.5%
10–19 employees66515.1%12.5%
20–49 employees4229.6%9.1%
50 or more employees2676.1%5.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Small-business industries in Joplin, MO-KS

Of the 141 industries these guides cover, 113 have a published Census count in Joplin, MO-KS. The largest are limited-service restaurants (160), full-service restaurants (154), and insurance agencies and brokerages (94). Relative to population, automotive oil change and lubrication shops are the most over-represented: 5.3 per 100,000 residents against 2.7 nationally.

Largest covered industries in Joplin, MO-KS, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants1603,36121.0
Full-service restaurants1542,89118.8
Insurance agencies and brokerages943844.1
Law offices642403.8
Physician practices604928.2
Offices of real estate agents and brokers591502.5
Dental offices575429.5
Plumbing, heating and air-conditioning contractors574427.8
General automotive repair shops553065.6
Landscaping services481533.2
Residential remodelers441683.8
Child day care services444199.5
Agencies providing services for the elderly and persons with disabilities411,05625.8
Electrical contractors3738710.5
Automotive parts and accessories stores353429.8
Automotive body, paint and interior repair shops342005.9
Hotels and motels3342212.8
Supermarkets and grocery stores3083627.9
Janitorial services291986.8
Beauty salons282067.4
Site preparation contractors271395.1
General freight trucking companies (local)271184.4
Pharmacies and drug stores2637314.3
Beer, wine and liquor stores261736.7
Used car dealers25——

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Phone numbers in the Joplin, MO-KS area

The area's named cities and towns have 105 NANPA-assigned exchanges across 2 area codes; 417 has the most (87%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.

Area codes in the Joplin, MO-KS area
Area codeExchanges in named placesShareTime zone
4179187%Central
6201413%Central and Mountain

Exchanges in rate centers matched to Census places in the area. Source: NANPA.

Local numbers by city

Pages for 9 cities and towns in the area list their area codes, prefixes and carriers.

Cities and towns in the Joplin, MO-KS area
PlacePopulation (2024)Area codesExchanges
Joplin, MO53,60541743
Carthage, MO15,70341714
Neosho, MO13,78241712
Webb City, MO13,3914175
Carl Junction, MO8,4354173
Baxter Springs, KS3,8446205
Columbus, KS2,8786202
Galena, KS2,7676204
Sarcoxie, MO1,4204172

Phone costs for a typical Joplin, MO-KS business

The comparison below uses 18 users, the rounded average establishment size in Joplin, MO-KS. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for an 18-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$359.00$4,308.00
Quo (Starter)$19.00 per user$342.00$4,104.00
Nextiva (Core)$23.00 per user$414.00$4,968.00
Ooma (Office Pro)$24.95 per user$449.10$5,389.20
Dialpad (Standard)$27.00 per user$486.00$5,832.00
RingCentral (RingEX Core)$30.00 per user$540.00$6,480.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Callata in Joplin, MO-KS

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Joplin, MO-KS is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

What area codes serve Joplin, MO-KS?

417 and 620, by NANPA-assigned exchanges in the area's named places.

How many businesses are in the Joplin, MO-KS area?

4,404 establishments in 2023, according to Census County Business Patterns.

How much does a business phone system cost in Joplin, MO-KS?

Callata is $99 a month with 5 users included, then $20 per additional user; for an 18-person team that is $359.00 a month. The same team on Ooma Office Pro lists at $449.10 a month (checked September 28, 2026).