Joplin, MO-KS business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Joplin, MO-KS metro area.
- Population
- 207,0002024 est.
- Establishments
- 4,404CBP 2023
- Counties
- 3
- Area codes
- 2
Joplin, MO-KS at a glance
The Joplin, MO-KS metro area covers 3 counties in Missouri and Kansas and had 207,000 residents in July 2024, up 3.2% since April 2020. The U.S. population grew 2.6% over the same period. Jasper County, MO is the most populous, with 126,000 people. By population it ranks 230th of the 925 metro and micropolitan areas and 245th by business establishments.
| County | Population (2024) |
|---|---|
| Jasper County, MO | 126,479 |
| Newton County, MO | 61,519 |
| Cherokee County, KS | 19,133 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Joplin, MO-KS's business base
County Business Patterns counted 4,404 establishments in the area in 2023, employing 77,827 people in mid-March with $3.9 billion in annual payroll. That is an average of 17.7 employees per establishment. 48.8% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (734), other services (except public administration) (552), and health care and social assistance (518).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 734 | 11,221 | $355,733,000 |
| Other Services (except Public Administration) (81) | 552 | 3,355 | $117,194,000 |
| Health Care and Social Assistance (62) | 518 | 13,304 | $814,487,000 |
| Accommodation and Food Services (72) | 442 | 7,568 | $149,353,000 |
| Construction (23) | 370 | 3,591 | $264,080,000 |
| Finance and Insurance (52) | 293 | 1,698 | $104,362,000 |
| Professional, Scientific, and Technical Services (54) | 276 | 1,877 | $114,849,000 |
| Manufacturing (31) | 223 | 16,264 | $893,588,000 |
| Transportation and Warehousing (48) | 218 | 6,967 | $404,869,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 194 | 3,133 | $104,746,000 |
| Wholesale Trade (42) | 190 | 3,404 | $219,566,000 |
| Real Estate and Rental and Leasing (53) | 173 | 820 | $33,070,000 |
| Information (51) | 68 | 1,002 | $47,202,000 |
| Arts, Entertainment, and Recreation (71) | 61 | 656 | $12,283,000 |
| Management of Companies and Enterprises (55) | 24 | 1,164 | $141,177,000 |
| Educational Services (61) | 24 | 744 | $17,314,000 |
| Utilities (22) | 22 | 798 (high noise) | $81,428,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 10 | 239 | $16,279,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 8 | 21 | $797,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Joplin, MO-KS
Joplin, MO-KS has 21.3 business establishments per 1,000 residents, 13.5% below the U.S. figure of 24.6. Establishments average 17.7 employees against 16.7 nationally, and payroll per employee is $50,014 (26.8% below the U.S. $68,342). 48.8% of establishments with employees have fewer than five people (U.S.: 55.5%), while 6.1% have 50 or more. Because a handful of large employers lift the average, the share of very small establishments says more about who buys a small-business phone system.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 2,148 | 48.8% | 55.5% |
| 5–9 employees | 902 | 20.5% | 17.5% |
| 10–19 employees | 665 | 15.1% | 12.5% |
| 20–49 employees | 422 | 9.6% | 9.1% |
| 50 or more employees | 267 | 6.1% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Joplin, MO-KS
Of the 141 industries these guides cover, 113 have a published Census count in Joplin, MO-KS. The largest are limited-service restaurants (160), full-service restaurants (154), and insurance agencies and brokerages (94). Relative to population, automotive oil change and lubrication shops are the most over-represented: 5.3 per 100,000 residents against 2.7 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Phone numbers in the Joplin, MO-KS area
The area's named cities and towns have 105 NANPA-assigned exchanges across 2 area codes; 417 has the most (87%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
Local numbers by city
Pages for 9 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Joplin, MO | 53,605 | 417 | 43 |
| Carthage, MO | 15,703 | 417 | 14 |
| Neosho, MO | 13,782 | 417 | 12 |
| Webb City, MO | 13,391 | 417 | 5 |
| Carl Junction, MO | 8,435 | 417 | 3 |
| Baxter Springs, KS | 3,844 | 620 | 5 |
| Columbus, KS | 2,878 | 620 | 2 |
| Galena, KS | 2,767 | 620 | 4 |
| Sarcoxie, MO | 1,420 | 417 | 2 |
Phone costs for a typical Joplin, MO-KS business
The comparison below uses 18 users, the rounded average establishment size in Joplin, MO-KS. At list prices checked September 28, 2026, that is $449.10 a month on Ooma Office Pro and $540.00 on RingCentral RingEX Core. Callata comes to $359.00 a month for 18 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Joplin, MO-KS
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Joplin, MO-KS is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Joplin, MO-KS?
417 and 620, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Joplin, MO-KS area?
4,404 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Joplin, MO-KS?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 18-person team that is $359.00 a month. The same team on Ooma Office Pro lists at $449.10 a month (checked September 28, 2026).