Get a local business phone number in Galena, KS
Galena's area code, prefixes and carriers from NANPA records, and how to put a Galena number in front of your customers.
- Area code
- 620
- Exchanges
- 4NANPA-assigned
- Carriers
- 3
- Population
- 2,767Census 2024 est.
What area code is Galena, KS?
Galena, in Cherokee County, Kansas, had a Census-estimated population of 2,767 in July 2024. All 4 exchanges NANPA lists for its rate center are in area code 620. Galena is in the Central and Mountain time zone.
According to NANPA's dialing-plan data, local calls within 620 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 620 | 4 | 100% | 2001 | none | Central and Mountain |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Galena phone exchanges
3 carriers hold the 4 exchanges assigned to Galena's rate center. MCC Telephony LLC has the most, with 2. 4 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| MCC Telephony LLC | 2 | 50% |
| Fiber Communications of Columbus LLC - KS | 1 | 25% |
| Embarq Missouri, INC. d/b/a Centurylink - KS | 1 | 25% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Local prefixes for Galena
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Galena. The earliest assignment date recorded in the file for these codes is 2006. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 620 | 383, 461, 742, 783 |
Source: NANPA utilized central office code file.
When Galena's exchanges were assigned
Assignment dates show when each block of Galena numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 33% |
| 2010s | 2 | 67% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Galena
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Galena's numbers are rated to the GALENA rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Galena number.
New local numbers are drawn from carrier inventory, so the exact 620 numbers available change over time; porting an existing number is free.
Businesses around Galena
Galena is part of the Joplin, MO-KS metro area, home to 207,000 people in 2024. County Business Patterns counted 4,404 business establishments in the Joplin, MO-KS metro area in 2023, employing 77,827 people. The largest sectors by establishment count are retail trade (734), other services (except public administration) (552), and health care and social assistance (518).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 160 | 3,361 | 21.0 |
| Full-service restaurants | 154 | 2,891 | 18.8 |
| Insurance agencies and brokerages | 94 | 384 | 4.1 |
| Law offices | 64 | 240 | 3.8 |
| Physician practices | 60 | 492 | 8.2 |
| Offices of real estate agents and brokers | 59 | 150 | 2.5 |
| Dental offices | 57 | 542 | 9.5 |
| Plumbing, heating and air-conditioning contractors | 57 | 442 | 7.8 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Galena number on Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Galena, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Joplin, MO-KS metro area, 18 users on RingCentral RingEX Core come to $540.00 a month and on Ooma Office Pro $449.10, at month-to-month list prices checked September 28, 2026. On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $359.00 | $4,308.00 |
| Quo (Starter) | $19.00 per user | $342.00 | $4,104.00 |
| Nextiva (Core) | $23.00 per user | $414.00 | $4,968.00 |
| Ooma (Office Pro) | $24.95 per user | $449.10 | $5,389.20 |
| Dialpad (Standard) | $27.00 per user | $486.00 | $5,832.00 |
| RingCentral (RingEX Core) | $30.00 per user | $540.00 | $6,480.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Galena, KS?
620. All exchanges NANPA lists for Galena are in 620.
How many phone companies have exchanges in Galena?
3, holding 4 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Galena business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Galena?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 18 users come to $359.00 a month. For comparison, 18 users on RingCentral RingEX Core list at $540.00 a month (checked September 28, 2026).