Brainerd, MN business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Brainerd, MN micropolitan area.
- Population
- 100,0002024 est.
- Establishments
- 3,174CBP 2023
- Counties
- 2
- Area codes
- 2
The Brainerd, MN area
The Brainerd, MN micropolitan area covers 2 counties in Minnesota and had 100,000 residents in July 2024, up 4.0% since April 2020. The U.S. population grew 2.6% over the same period. Crow Wing County, MN is the most populous, with 68,642 people. By population it ranks 398th of the 925 metro and micropolitan areas and 312th by business establishments.
| County | Population (2024) |
|---|---|
| Crow Wing County, MN | 68,642 |
| Cass County, MN | 31,442 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Establishments and employment in Brainerd, MN
County Business Patterns counted 3,174 establishments in the area in 2023, employing 35,702 people in mid-March with $1.7 billion in annual payroll. That is an average of 11.2 employees per establishment. 55.9% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (507), construction (477), and health care and social assistance (351).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 507 | 6,001 | $226,318,000 |
| Construction (23) | 477 | 2,408 | $191,303,000 |
| Health Care and Social Assistance (62) | 351 | 8,072 | $429,111,000 |
| Accommodation and Food Services (72) | 345 | 5,450 | $165,586,000 |
| Other Services (except Public Administration) (81) | 310 | 1,861 | $52,762,000 |
| Professional, Scientific, and Technical Services (54) | 203 | 1,172 | $78,586,000 |
| Real Estate and Rental and Leasing (53) | 174 | 639 | $26,271,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 169 | 1,243 | $54,615,000 |
| Manufacturing (31) | 150 | 3,607 | $180,031,000 |
| Finance and Insurance (52) | 148 | 1,016 | $73,702,000 |
| Wholesale Trade (42) | 95 | 994 | $60,571,000 |
| Arts, Entertainment, and Recreation (71) | 65 | 367 | $13,801,000 |
| Transportation and Warehousing (48) | 64 | 783 | $34,131,000 |
| Information (51) | 55 | 466 | $31,959,000 |
| Educational Services (61) | 28 | 1,220 | $21,953,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 15 | 42 (high noise) | $1,335,000 |
| Management of Companies and Enterprises (55) | 9 | 206 (high noise) | $11,279,000 |
| Utilities (22) | 8 | 154 (high noise) | $16,624,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Brainerd, MN
Brainerd, MN has 31.7 business establishments per 1,000 residents, 29.0% above the U.S. figure of 24.6. Establishments average 11.2 employees against 16.7 nationally, and payroll per employee is $46,775 (31.6% below the U.S. $68,342). 55.9% of establishments with employees have fewer than five people (U.S.: 55.5%), while 3.8% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,773 | 55.9% | 55.5% |
| 5–9 employees | 587 | 18.5% | 17.5% |
| 10–19 employees | 448 | 14.1% | 12.5% |
| 20–49 employees | 246 | 7.8% | 9.1% |
| 50 or more employees | 120 | 3.8% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Brainerd, MN
Of the 141 industries these guides cover, 96 have a published Census count in Brainerd, MN. The largest are full-service restaurants (112), offices of real estate agents and brokers (86), and new single-family housing construction contractors (75). Relative to population, RV parks and campgrounds are the most over-represented: 14.0 per 100,000 residents against 1.5 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 112 | 1,714 | 15.3 |
| Offices of real estate agents and brokers | 86 | 141 | 1.6 |
| New single-family housing construction contractors | 75 | 400 | 5.3 |
| Landscaping services | 70 | 227 | 3.2 |
| Limited-service restaurants | 62 | 1,153 | 18.6 |
| Residential remodelers | 56 | 119 | 2.1 |
| Plumbing, heating and air-conditioning contractors | 51 | 371 | 7.3 |
| Insurance agencies and brokerages | 48 | 164 | 3.4 |
| All other specialty trade contractors | 47 | 124 | 2.6 |
| Electrical contractors | 39 | 262 | 6.7 |
| Site preparation contractors | 39 | 96 | 2.5 |
| Physician practices | 38 | 748 | 19.7 |
| Hotels and motels | 38 | 1,414 | 37.2 |
| Civic and social organizations | 37 | 360 | 9.7 |
| Law offices | 32 | 91 | 2.8 |
| Dental offices | 31 | 289 | 9.3 |
| Drinking places | 31 | 233 | 7.5 |
| General automotive repair shops | 28 | — | — |
| Sporting goods stores | 28 | 291 | 10.4 |
| Janitorial services | 24 | 121 | 5.0 |
| Chiropractic offices | 23 | 109 | 4.7 |
| Gift, novelty and souvenir stores | 23 | 131 | 5.7 |
| Supermarkets and grocery stores | 23 | 665 | 28.9 |
| Painting and wall covering contractors | 22 | 115 | 5.2 |
| Beer, wine and liquor stores | 22 | 213 | 9.7 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Brainerd, MN
The area's named cities and towns have 68 NANPA-assigned exchanges across 2 area codes; 218 has the most (97%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
Local numbers by city
Pages for 7 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Brainerd, MN | 14,400 | 218 | 28 |
| Breezy Point, MN | 2,750 | 218 | 2 |
| Pequot Lakes, MN | 2,462 | 218 | 2 |
| Crosby, MN | 2,328 | 218 | 4 |
| Nisswa, MN | 2,156 | 218 | 4 |
| Deerwood, MN | 1,380 | 218 | 3 |
| Pine River, MN | 1,239 | 218 | 2 |
Phone costs for a typical Brainerd, MN business
An 11-person team is the benchmark here, the rounded average establishment size in Brainerd, MN. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $330.00 a month and Ooma Office Pro $274.45. Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Brainerd, MN
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Brainerd, MN is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Brainerd, MN?
218 and 320, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Brainerd, MN area?
3,174 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Brainerd, MN?
Callata is $99 a month with 5 users included, then $20 per additional user; for an 11-person team that is $219.00 a month. The same team on Ooma Office Pro lists at $274.45 a month (checked September 28, 2026).