Anniston, AL business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Anniston-Oxford, AL metro area.
- Population
- 116,0002024 est.
- Establishments
- 2,232CBP 2023
- Counties
- 1
- Area codes
- 2
The Anniston, AL area
The Anniston-Oxford, AL metro area covers 1 county in Alabama and had 116,000 residents in July 2024, down 0.0% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 356th of the 925 metro and micropolitan areas and 395th by business establishments.
| County | Population (2024) |
|---|---|
| Calhoun County, AL | 116,427 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Anniston, AL's business base
County Business Patterns counted 2,232 establishments in the area in 2023, employing 34,577 people in mid-March with $1.5 billion in annual payroll. That is an average of 15.5 employees per establishment. 45.8% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (447), health care and social assistance (283), and other services (except public administration) (275).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Retail Trade (44) | 447 | 6,627 | $213,148,000 |
| Health Care and Social Assistance (62) | 283 | 5,467 | $267,933,000 |
| Other Services (except Public Administration) (81) | 275 | 1,552 | $43,141,000 |
| Accommodation and Food Services (72) | 240 | 4,922 | $88,862,000 |
| Professional, Scientific, and Technical Services (54) | 154 | 1,057 | $58,333,000 |
| Finance and Insurance (52) | 152 | 885 | $63,874,000 |
| Construction (23) | 137 | 957 | $57,199,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 104 | 1,781 | $53,262,000 |
| Manufacturing (31) | 93 | 6,450 | $379,738,000 |
| Wholesale Trade (42) | 92 | 1,377 | $80,893,000 |
| Real Estate and Rental and Leasing (53) | 77 | 539 | $21,001,000 |
| Transportation and Warehousing (48) | 72 | 1,145 | $55,670,000 |
| Information (51) | 36 | 352 | $18,645,000 |
| Arts, Entertainment, and Recreation (71) | 23 | 295 | $6,097,000 |
| Educational Services (61) | 17 | 814 | $26,048,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 13 | 90 | $4,649,000 |
| Management of Companies and Enterprises (55) | 9 | 45 | $4,665,000 |
| Utilities (22) | 5 | 164 (high noise) | $17,526,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Anniston, AL compared with the U.S.
Anniston, AL has 19.2 business establishments per 1,000 residents, 22.0% below the U.S. figure of 24.6. Establishments average 15.5 employees against 16.7 nationally, and payroll per employee is $42,361 (38.0% below the U.S. $68,342). 45.8% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.7% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,022 | 45.8% | 55.5% |
| 5–9 employees | 502 | 22.5% | 17.5% |
| 10–19 employees | 337 | 15.1% | 12.5% |
| 20–49 employees | 243 | 10.9% | 9.1% |
| 50 or more employees | 126 | 5.7% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Anniston, AL
Of the 141 industries these guides cover, 78 have a published Census count in Anniston, AL. The largest are limited-service restaurants (109), physician practices (74), and full-service restaurants (67). Relative to population, used car dealers are the most over-represented: 20.6 per 100,000 residents against 7.4 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 109 | 2,721 | 25.0 |
| Physician practices | 74 | 822 | 11.1 |
| Full-service restaurants | 67 | 1,558 | 23.3 |
| Law offices | 47 | — | — |
| Dental offices | 32 | 328 | 10.3 |
| Plumbing, heating and air-conditioning contractors | 30 | 248 | 8.3 |
| Offices of real estate agents and brokers | 24 | 83 | 3.5 |
| Used car dealers | 24 | 106 | 4.4 |
| Insurance agencies and brokerages | 23 | 99 | 4.3 |
| Landscaping services | 22 | 330 | 15.0 |
| General automotive repair shops | 22 | 95 | 4.3 |
| Pharmacies and drug stores | 21 | 311 | 14.8 |
| Janitorial services | 20 | 149 | 7.5 |
| Supermarkets and grocery stores | 20 | 839 | 42.0 |
| Automotive parts and accessories stores | 19 | 172 | 9.1 |
| Hotels and motels | 19 | 251 | 13.2 |
| Physical, occupational and speech therapy clinics | 15 | — | — |
| Engineering services firms | 15 | 224 | 14.9 |
| Electrical contractors | 15 | 145 | 9.7 |
| Automotive body, paint and interior repair shops | 15 | 79 | 5.3 |
| Child day care services | 15 | 128 | 8.5 |
| Chiropractic offices | 14 | 44 | 3.1 |
| Optometry practices | 14 | 85 | 6.1 |
| Home health care agencies | 14 | 214 | 15.3 |
| Family clothing stores | 14 | 408 | 29.1 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Anniston, AL
The area's named cities and towns have 66 NANPA-assigned exchanges across 2 area codes; 256 has the most (88%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
Local numbers by city
Pages for 4 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Anniston, AL | 21,127 | 256, 938 | 47 |
| Jacksonville, AL | 14,651 | 256, 938 | 10 |
| Piedmont, AL | 4,706 | 256, 938 | 4 |
| Ohatchee, AL | 1,199 | 256, 938 | 5 |
Phone costs for a typical Anniston, AL business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Anniston, AL, 15 users on RingCentral RingEX Core come to $450.00 a month and on Ooma Office Pro $374.25, at month-to-month list prices checked September 28, 2026. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Anniston, AL
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Anniston, AL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Anniston, AL?
256 and 938, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Anniston, AL area?
2,232 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Anniston, AL?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 15-person team that is $299.00 a month. The same team on Ooma Office Pro lists at $374.25 a month (checked September 28, 2026).