CallataGuides

Get a local business phone number in Jacksonville, AL

Jacksonville's area codes, prefixes and carriers from NANPA records, and how to put a Jacksonville number in front of your customers.

Area code
256 / 938
Exchanges
10NANPA-assigned
Carriers
8
Population
14,651Census 2024 est.

Jacksonville area codes

Jacksonville, in Calhoun County, Alabama, had a Census-estimated population of 14,651 in July 2024. NANPA lists 10 exchanges for its rate center across 2 area codes; 256 has the most (8, 80%). 256 is part of an overlay with 938, so a new local number in Jacksonville may carry any of those codes depending on which have numbers available. Jacksonville is in the Central time zone.

According to NANPA's dialing-plan data, local calls within 256 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Area codes with exchanges in Jacksonville, AL
Area codeExchanges hereShareIn service sinceOverlay withTime zone
256880%1998938Central
938220%2010256Central

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Who holds Jacksonville phone exchanges

8 carriers hold the 10 exchanges assigned to Jacksonville's rate center. Bellsouth Telecomm INC d/b/a South Central Bell Tel has the most, with 2. 9 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.

Carriers holding exchanges in Jacksonville, AL
Carrier (NANPA operating company)ExchangesShare
Bellsouth Telecomm INC d/b/a South Central Bell Tel220%
Bandwidth.com CLEC, LLC - Al220%
Teleport Communications America, LLC - Al110%
Paetec Itel, LLC110%
Metropcs, INC.110%
Fractel, LLC110%
Onvoy, LLC - Al110%
Ip Horizon LLC110%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Jacksonville phone prefixes

Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Jacksonville's rate center (JACKSONVL). The earliest assignment date recorded in the file for these codes is 2011. 3 of the 10 were assigned in 2020 or later.

Prefixes assigned in Jacksonville, AL
Area codePrefixes (NXX)
256365, 435, 600, 644, 782, 913, 940, 944
938248, 998

Source: NANPA utilized central office code file.

When Jacksonville's exchanges were assigned

The table groups Jacksonville's exchanges by the decade NANPA recorded them as assigned.

Jacksonville, AL: exchanges by decade assigned
Decade assignedExchangesShare
2010s350%
2020s350%

Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.

What makes a number local to Jacksonville

What a caller sees as "local" is the area code plus prefix. In Jacksonville, those come from the JACKSONVL rate center, as recorded by NANPA.

If your business already has a Jacksonville number, porting it to Callata is free and keeps it on your cards, listings and vehicles.

The local business market

Jacksonville is part of the Anniston-Oxford, AL metro area, home to 116,000 people in 2024. County Business Patterns counted 2,232 business establishments in the Anniston, AL metro area in 2023, employing 34,577 people. The largest sectors by establishment count are retail trade (447), health care and social assistance (283), and other services (except public administration) (275).

Selected industries in the Anniston, AL metro area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants1092,72125.0
Physician practices7482211.1
Full-service restaurants671,55823.3
Law offices47——
Dental offices3232810.3
Plumbing, heating and air-conditioning contractors302488.3
Offices of real estate agents and brokers24833.5
Used car dealers241064.4

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

A Jacksonville number on Callata

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Jacksonville is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

The comparison below uses 15 users, the rounded average establishment size in the Anniston, AL metro area. At list prices checked September 28, 2026, that is $374.25 a month on Ooma Office Pro and $450.00 on RingCentral RingEX Core. Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for a 15-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$299.00$3,588.00
Quo (Starter)$19.00 per user$285.00$3,420.00
Nextiva (Core)$23.00 per user$345.00$4,140.00
Ooma (Office Pro)$24.95 per user$374.25$4,491.00
Dialpad (Standard)$27.00 per user$405.00$4,860.00
RingCentral (RingEX Core)$30.00 per user$450.00$5,400.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Jacksonville, AL?

Jacksonville has exchanges in 256 and 938; 256 has the most.

How many phone companies have exchanges in Jacksonville?

8, holding 10 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Jacksonville business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Jacksonville?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 15 users come to $299.00 a month. For comparison, 15 users on RingCentral RingEX Core list at $450.00 a month (checked September 28, 2026).