CallataGuidesGet a local business phone number in Troy, VT
Troy's area code, prefixes and carriers from NANPA records, and how to put a Troy number in front of your customers.
- Area code
- 802
- Exchanges
- 2NANPA-assigned
- Carriers
- 2
- Population
- 1,718Census 2024 est.
Area codes in Troy
Troy, in Orleans County, Vermont, had a Census-estimated population of 1,718 in July 2024. All 2 exchanges NANPA lists for its rate center are in area code 802. Troy is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 802 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 802 | 2 | 100% | 1947 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Troy phone exchanges
2 carriers hold the 2 exchanges assigned to Troy's rate center. Level 3 Communications, LLC - VT has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Level 3 Communications, LLC - VT | 1 | 50% |
| Consolidated Communications of Vermont Company | 1 | 50% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Local prefixes for Troy
These are the central office codes NANPA records for Troy. A caller seeing one of them recognizes a local number. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 802 | 715, 744 |
Source: NANPA utilized central office code file.
How local numbers work in Troy
What a caller sees as "local" is the area code plus prefix. In Troy, those come from the TROY rate center, as recorded by NANPA.
New local numbers are drawn from carrier inventory, so the exact 802 numbers available change over time; porting an existing number is free.
The local business market
Troy is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 20,841 business establishments in Vermont in 2023, employing 256,460 people. The largest sectors by establishment count are retail trade (2,937), construction (2,870), and health care and social assistance (2,150).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 595 | 10,085 | 16.9 |
| Residential remodelers | 522 | 1,589 | 3.0 |
| Landscaping services | 521 | 1,462 | 2.8 |
| Limited-service restaurants | 435 | 5,451 | 12.5 |
| Law offices | 344 | 1,712 | 5.0 |
| General automotive repair shops | 335 | 1,228 | 3.7 |
| Site preparation contractors | 333 | 1,812 | 5.4 |
| Electrical contractors | 324 | 2,025 | 6.3 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Troy business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Troy, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
A 12-person team is the benchmark here, the rounded average establishment size in Vermont. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $360.00 a month and Ooma Office Pro $299.40. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Troy, VT?
802. All exchanges NANPA lists for Troy are in 802.
How many phone companies have exchanges in Troy?
2, holding 2 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Troy business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Troy?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 12 users come to $239.00 a month. For comparison, 12 users on RingCentral RingEX Core list at $360.00 a month (checked September 28, 2026).