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Get a local business phone number in Wilmington, NY

Wilmington's area code, prefixes and carriers from NANPA records, and how to put a Wilmington number in front of your customers.

Area code
518
Exchanges
2NANPA-assigned
Carriers
2
Population
1,178Census 2024 est.

Area codes in Wilmington

Wilmington, in Essex County, New York, had a Census-estimated population of 1,178 in July 2024. All 2 exchanges NANPA lists for its rate center are in area code 518. 518 is part of an overlay with 838, so a new local number in Wilmington may carry any of those codes depending on which have numbers available. Wilmington is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 518 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).

Area codes with exchanges in Wilmington, NY
Area codeExchanges hereShareIn service sinceOverlay withTime zone
5182100%1947838Eastern

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Wilmington exchanges by carrier

2 carriers hold the 2 exchanges assigned to Wilmington's rate center. Frontier Communications of Ausable Valley, INC. has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Wilmington can come from any of these blocks; once it is yours, porting lets it move between providers.

Carriers holding exchanges in Wilmington, NY
Carrier (NANPA operating company)ExchangesShare
Frontier Communications of Ausable Valley, INC.150%
Onvoy, Llc- NY150%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Exchanges (NPA-NXX) assigned in Wilmington

These are the central office codes NANPA records for Wilmington. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2018. None were assigned in 2020 or later.

Prefixes assigned in Wilmington, NY
Area codePrefixes (NXX)
518946, 995

Source: NANPA utilized central office code file.

What makes a number local to Wilmington

Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Wilmington's numbers are rated to the WILMINGTON rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Wilmington number.

Keeping an existing Wilmington number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 518 when you pick it.

The local business market

Wilmington is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 541,313 business establishments in New York in 2023, employing 8,767,091 people. The largest sectors by establishment count are retail trade (71,941), professional, scientific, and technical services (62,625), and health care and social assistance (61,104).

Selected industries in New York, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Full-service restaurants19,661321,79016.4
Limited-service restaurants17,791207,61311.7
Residential remodelers13,42744,3073.3
Physician practices12,412150,69312.1
Law offices11,745114,6609.8
Supermarkets and grocery stores8,320176,25821.2
Dental offices8,00154,2146.8
Landscaping services7,72533,3594.3

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

A Wilmington number on Callata

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Wilmington is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in New York, 16 users on RingCentral RingEX Core come to $480.00 a month and on Ooma Office Pro $399.20, at month-to-month list prices checked September 28, 2026. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for a 16-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$319.00$3,828.00
Quo (Starter)$19.00 per user$304.00$3,648.00
Nextiva (Core)$23.00 per user$368.00$4,416.00
Ooma (Office Pro)$24.95 per user$399.20$4,790.40
Dialpad (Standard)$27.00 per user$432.00$5,184.00
RingCentral (RingEX Core)$30.00 per user$480.00$5,760.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Wilmington, NY?

518. All exchanges NANPA lists for Wilmington are in 518.

How many phone companies have exchanges in Wilmington?

2, holding 2 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Wilmington business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Wilmington?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 16 users come to $319.00 a month. For comparison, 16 users on RingCentral RingEX Core list at $480.00 a month (checked September 28, 2026).