Get a local business phone number in Malone, NY
Malone's area codes, prefixes and carriers from NANPA records, and how to put a Malone number in front of your customers.
- Area code
- 518 / 838
- Exchanges
- 12NANPA-assigned
- Carriers
- 11
- Population
- 12,174Census 2024 est.
Area codes in Malone
Malone, in Franklin County, New York, had a Census-estimated population of 12,174 in July 2024. NANPA lists 12 exchanges for its rate center across 2 area codes; 518 has the most (9, 75%). 518 is part of an overlay with 838, so a new local number in Malone may carry any of those codes depending on which have numbers available. Malone is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 518 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).
Malone exchanges by carrier
11 carriers hold the 12 exchanges assigned to Malone's rate center. Verizon New York, INC. has the most, with 2. 10 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon New York, INC. | 2 | 17% |
| Slic Network Solutions, INC. - NY | 1 | 8.3% |
| TWC Ip Enabled Services, LLC | 1 | 8.3% |
| New Cingular Wireless PCS, LLC - DC | 1 | 8.3% |
| Contact Communications, INC. | 1 | 8.3% |
| TC Systems, INC. - NY | 1 | 8.3% |
| TVC Albany, INC. d/b/a Firstlight Fiber | 1 | 8.3% |
| Bandwidth.com CLEC, LLC - NY | 1 | 8.3% |
| Onvoy, Llc- NY | 1 | 8.3% |
| Ton80 Communications, LLC | 1 | 8.3% |
| Westelcom Network, INC. - NY | 1 | 8.3% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Malone
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Malone. The earliest assignment date recorded in the file for these codes is 2002. 3 of the 12 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 518 | 317, 319, 353, 404, 481, 483, 521, 651, 806 |
| 838 | 285, 368, 481 |
Source: NANPA utilized central office code file.
When Malone's exchanges were assigned
The table groups Malone's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 14% |
| 2010s | 3 | 43% |
| 2020s | 3 | 43% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Malone
NANPA ties every exchange to a rate center. For Malone that is MALONE, so a number from one of these exchanges reads as local to people in and around Malone.
New local numbers are drawn from carrier inventory, so the exact 518 numbers available change over time; porting an existing number is free.
Who does business near Malone
Malone is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 541,313 business establishments in New York in 2023, employing 8,767,091 people. The largest sectors by establishment count are retail trade (71,941), professional, scientific, and technical services (62,625), and health care and social assistance (61,104).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 19,661 | 321,790 | 16.4 |
| Limited-service restaurants | 17,791 | 207,613 | 11.7 |
| Residential remodelers | 13,427 | 44,307 | 3.3 |
| Physician practices | 12,412 | 150,693 | 12.1 |
| Law offices | 11,745 | 114,660 | 9.8 |
| Supermarkets and grocery stores | 8,320 | 176,258 | 21.2 |
| Dental offices | 8,001 | 54,214 | 6.8 |
| Landscaping services | 7,725 | 33,359 | 4.3 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Malone
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Malone is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
A 16-person team is the benchmark here, the rounded average establishment size in New York. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $480.00 a month and Ooma Office Pro $399.20. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Malone, NY?
Malone has exchanges in 518 and 838; 518 has the most.
How many phone companies have exchanges in Malone?
11, holding 12 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Malone business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Malone?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 16 users come to $319.00 a month. For comparison, 16 users on RingCentral RingEX Core list at $480.00 a month (checked September 28, 2026).