Get a local business phone number in Keene, NY
Keene's area codes, prefixes and carriers from NANPA records, and how to put a Keene number in front of your customers.
- Area code
- 518 / 838
- Exchanges
- 3NANPA-assigned
- Carriers
- 3
- Population
- 1,128Census 2024 est.
What area code is Keene, NY?
Keene town is a Census town in Essex County, New York, with an estimated 1,128 residents in 2024. NANPA lists 3 exchanges for its rate center across 2 area codes; 518 has the most (2, 67%). 518 is part of an overlay with 838, so a new local number in Keene may carry any of those codes depending on which have numbers available. Keene is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 518 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).
Phone carriers in Keene
3 carriers hold the 3 exchanges assigned to Keene's rate center. Verizon New York, INC. has the most, with 1. 3 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon New York, INC. | 1 | 33% |
| Peerless Network of New York, LLC - NY | 1 | 33% |
| Onvoy Spectrum, LLC | 1 | 33% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Local prefixes for Keene
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Keene. The earliest assignment date recorded in the file for these codes is 2015. 1 of the 3 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 518 | 576, 809 |
| 838 | 448 |
Source: NANPA utilized central office code file.
When Keene's exchanges were assigned
The table groups Keene's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2010s | 1 | 50% |
| 2020s | 1 | 50% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in Keene
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Keene's numbers are rated to the KEENE rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Keene number.
Keeping an existing Keene number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 518 when you pick it.
Businesses around Keene
Keene is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 541,313 business establishments in New York in 2023, employing 8,767,091 people. The largest sectors by establishment count are retail trade (71,941), professional, scientific, and technical services (62,625), and health care and social assistance (61,104).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 19,661 | 321,790 | 16.4 |
| Limited-service restaurants | 17,791 | 207,613 | 11.7 |
| Residential remodelers | 13,427 | 44,307 | 3.3 |
| Physician practices | 12,412 | 150,693 | 12.1 |
| Law offices | 11,745 | 114,660 | 9.8 |
| Supermarkets and grocery stores | 8,320 | 176,258 | 21.2 |
| Dental offices | 8,001 | 54,214 | 6.8 |
| Landscaping services | 7,725 | 33,359 | 4.3 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Keene business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Keene is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
A 16-person team is the benchmark here, the rounded average establishment size in New York. Billed per seat at month-to-month list prices (checked September 28, 2026), RingCentral RingEX Core costs $480.00 a month and Ooma Office Pro $399.20. Callata comes to $319.00 a month for 16 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $319.00 | $3,828.00 |
| Quo (Starter) | $19.00 per user | $304.00 | $3,648.00 |
| Nextiva (Core) | $23.00 per user | $368.00 | $4,416.00 |
| Ooma (Office Pro) | $24.95 per user | $399.20 | $4,790.40 |
| Dialpad (Standard) | $27.00 per user | $432.00 | $5,184.00 |
| RingCentral (RingEX Core) | $30.00 per user | $480.00 | $5,760.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Keene, NY?
Keene has exchanges in 518 and 838; 518 has the most.
How many phone companies have exchanges in Keene?
3, holding 3 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Keene business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Keene?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 16 users come to $319.00 a month. For comparison, 16 users on RingCentral RingEX Core list at $480.00 a month (checked September 28, 2026).