CallataGuides

Get a local business phone number in Frankfort, MI

Frankfort's area code, prefixes and carriers from NANPA records, and how to put a Frankfort number in front of your customers.

Area code
231
Exchanges
7NANPA-assigned
Carriers
7
Population
1,276Census 2024 est.

Area codes in Frankfort

With 1,276 residents in the Census 2024 estimate, Frankfort sits in Benzie County, Michigan. All 7 exchanges NANPA lists for its rate center are in area code 231. Frankfort is in the Eastern time zone.

According to NANPA's dialing-plan data, local calls within 231 are dialed as seven digits and toll calls as 1 plus ten digits.

Area codes with exchanges in Frankfort, MI
Area codeExchanges hereShareIn service sinceOverlay withTime zone
2317100%1999noneEastern

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Phone carriers in Frankfort

7 carriers hold the 7 exchanges assigned to Frankfort's rate center. Peerless Network of Michigan, LLC - Mi has the most, with 1. 4 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.

Carriers holding exchanges in Frankfort, MI
Carrier (NANPA operating company)ExchangesShare
Peerless Network of Michigan, LLC - Mi114%
HD Carrier LLC114%
Telnet Worldwide, INC.114%
Michigan Bell Tel CO114%
Acd Telecom, INC. - Mi114%
Spok, INC.114%
123.net, LLC114%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Exchanges (NPA-NXX) assigned in Frankfort

These are the central office codes NANPA records for Frankfort. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2002. 1 of the 7 were assigned in 2020 or later.

Prefixes assigned in Frankfort, MI
Area codePrefixes (NXX)
231216, 293, 312, 352, 399, 608, 686

Source: NANPA utilized central office code file.

When Frankfort's exchanges were assigned

Assignment dates show when each block of Frankfort numbers was added to the local supply.

Frankfort, MI: exchanges by decade assigned
Decade assignedExchangesShare
2000s250%
2010s125%
2020s125%

Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.

Rate centers and local calling in Frankfort

What a caller sees as "local" is the area code plus prefix. In Frankfort, those come from the FRANKFORT rate center, as recorded by NANPA.

Keeping an existing Frankfort number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 231 when you pick it.

Who does business near Frankfort

Frankfort is part of the Traverse City, MI metro area, home to 157,000 people in 2024. County Business Patterns counted 5,172 business establishments in the Traverse City, MI metro area in 2023, employing 60,472 people. The largest sectors by establishment count are retail trade (803), construction (706), and professional, scientific, and technical services (518).

Selected industries in the Traverse City, MI metro area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Full-service restaurants1643,34120.4
Residential remodelers1295634.4
Landscaping services1295053.9
Limited-service restaurants1211,77114.6
New single-family housing construction contractors1023953.9
Physician practices1001,59816.0
Offices of real estate agents and brokers931781.9
Law offices803274.1

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Setting up a Frankfort business line

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Frankfort, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Traverse City, MI metro area, 12 users on RingCentral RingEX Core come to $360.00 a month and on Ooma Office Pro $299.40, at month-to-month list prices checked September 28, 2026. On Callata the same 12 people cost $239.00 a month, less than either per-seat plan.

Monthly list price for a 12-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$239.00$2,868.00
Quo (Starter)$19.00 per user$228.00$2,736.00
Nextiva (Core)$23.00 per user$276.00$3,312.00
Ooma (Office Pro)$24.95 per user$299.40$3,592.80
Dialpad (Standard)$27.00 per user$324.00$3,888.00
RingCentral (RingEX Core)$30.00 per user$360.00$4,320.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Frankfort, MI?

231. All exchanges NANPA lists for Frankfort are in 231.

How many phone companies have exchanges in Frankfort?

7, holding 7 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Frankfort business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Frankfort?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 12 users come to $239.00 a month. For comparison, 12 users on RingCentral RingEX Core list at $360.00 a month (checked September 28, 2026).