Get a local business phone number in Traverse City, MI
Traverse City's area code, prefixes and carriers from NANPA records, and how to put a Traverse City number in front of your customers.
- Area code
- 231
- Exchanges
- 53NANPA-assigned
- Carriers
- 17
- Population
- 15,782Census 2024 est.
Traverse City area codes
With 15,782 residents in the Census 2024 estimate, Traverse City sits in Grand Traverse County, Michigan. All 53 exchanges NANPA lists for its rate center are in area code 231. Traverse City is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 231 are dialed as seven digits and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 231 | 53 | 100% | 1999 | none | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Traverse City phone exchanges
17 carriers hold the 53 exchanges assigned to Traverse City's rate center. Michigan Bell Tel CO has the most, with 13. 24 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Traverse City can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Michigan Bell Tel CO | 13 | 25% |
| New Cingular Wireless PCS, LLC - Il | 10 | 19% |
| Cellco Partnership d/b/a Verizon Wireless - Mi | 10 | 19% |
| Omnipoint Communications Midwest Operations, LLC | 4 | 7.5% |
| American Messaging Services, LLC | 2 | 3.8% |
| 123.net, LLC | 2 | 3.8% |
| Fractel, LLC | 2 | 3.8% |
| Bandwidth.com CLEC, LLC - Mi | 1 | 1.9% |
| Spok, INC. | 1 | 1.9% |
| Telnet Worldwide, INC. | 1 | 1.9% |
| Peninsula Fiber Network, LLC - Mi | 1 | 1.9% |
| Charter Ip Enabled Services, LLC | 1 | 1.9% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Traverse City phone prefixes
These are the central office codes NANPA records for Traverse City. A caller seeing one of them recognizes a local number. The earliest assignment date recorded in the file for these codes is 2001. 3 of the 53 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 231 | 213, 218, 252, 274, 313, 318, 342, 346, 357, 360, 392, 401, 409, 421, 454, 463, 486, 492, 493, 499, 512, 534, 568, 590, 600, 620, 631, 632, 633, 642, 645, 649, 668, 709, 714, 715, 735, 778, 786, 883, 890, 922, 929, 932, 933, 935, 938, 941, 943, 944, 946, 947, 995 |
Source: NANPA utilized central office code file.
When Traverse City's exchanges were assigned
The table groups Traverse City's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 10 | 59% |
| 2010s | 4 | 24% |
| 2020s | 3 | 18% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
What makes a number local to Traverse City
What a caller sees as "local" is the area code plus prefix. In Traverse City, those come from the TRAVERSECY rate center, as recorded by NANPA.
If your business already has a Traverse City number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
The local business market
Traverse City is part of the Traverse City, MI metro area, home to 157,000 people in 2024. County Business Patterns counted 5,172 business establishments in the Traverse City, MI metro area in 2023, employing 60,472 people. The largest sectors by establishment count are retail trade (803), construction (706), and professional, scientific, and technical services (518).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 164 | 3,341 | 20.4 |
| Residential remodelers | 129 | 563 | 4.4 |
| Landscaping services | 129 | 505 | 3.9 |
| Limited-service restaurants | 121 | 1,771 | 14.6 |
| New single-family housing construction contractors | 102 | 395 | 3.9 |
| Physician practices | 100 | 1,598 | 16.0 |
| Offices of real estate agents and brokers | 93 | 178 | 1.9 |
| Law offices | 80 | 327 | 4.1 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Traverse City number on Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Traverse City is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 12 users, the rounded average establishment size in the Traverse City, MI metro area. At list prices checked September 28, 2026, that is $299.40 a month on Ooma Office Pro and $360.00 on RingCentral RingEX Core. Callata comes to $239.00 a month for 12 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $239.00 | $2,868.00 |
| Quo (Starter) | $19.00 per user | $228.00 | $2,736.00 |
| Nextiva (Core) | $23.00 per user | $276.00 | $3,312.00 |
| Ooma (Office Pro) | $24.95 per user | $299.40 | $3,592.80 |
| Dialpad (Standard) | $27.00 per user | $324.00 | $3,888.00 |
| RingCentral (RingEX Core) | $30.00 per user | $360.00 | $4,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Traverse City, MI?
231. All exchanges NANPA lists for Traverse City are in 231.
How many phone companies have exchanges in Traverse City?
17, holding 53 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Traverse City business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Traverse City?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 12 users come to $239.00 a month. For comparison, 12 users on RingCentral RingEX Core list at $360.00 a month (checked September 28, 2026).