Get a local business phone number in Jackson, AL
Jackson's area code, prefixes and carriers from NANPA records, and how to put a Jackson number in front of your customers.
- Area code
- 251
- Exchanges
- 15NANPA-assigned
- Carriers
- 10
- Population
- 4,477Census 2024 est.
Jackson area codes
Jackson city is a Census place in Clarke County, Alabama, with an estimated 4,477 residents in 2024. All 15 exchanges NANPA lists for its rate center are in area code 251. Jackson is in the Central time zone.
According to NANPA's dialing-plan data, local calls within 251 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 251 | 15 | 100% | 2001 | none | Central |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Jackson phone exchanges
10 carriers hold the 15 exchanges assigned to Jackson's rate center. New Cingular Wireless PCS, LLC - Ga has the most, with 3. 13 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. A business number in Jackson can come from any of these blocks; once it is yours, porting lets it move between providers.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| New Cingular Wireless PCS, LLC - Ga | 3 | 20% |
| Eliska Wireless Ventures Subsidiary I, LLC | 3 | 20% |
| Bellsouth Telecomm INC d/b/a South Central Bell Tel | 2 | 13% |
| Paetec Itel, LLC | 1 | 6.7% |
| Onvoy, LLC - Al | 1 | 6.7% |
| MCC Telephony of the South, LLC - Al | 1 | 6.7% |
| Onvoy Spectrum, LLC | 1 | 6.7% |
| Cellco Partnership d/b/a Verizon Wireless - Al | 1 | 6.7% |
| Level 3 Communications, LLC - Al | 1 | 6.7% |
| Fractel, LLC | 1 | 6.7% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Jackson phone prefixes
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Jackson's rate center (JACKSON). The earliest assignment date recorded in the file for these codes is 2003. 6 of the 15 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 251 | 231, 246, 247, 251, 262, 320, 364, 387, 393, 413, 416, 589, 744, 766, 769 |
Source: NANPA utilized central office code file.
When Jackson's exchanges were assigned
The table groups Jackson's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 11% |
| 2010s | 2 | 22% |
| 2020s | 6 | 67% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in Jackson
Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Jackson's numbers are rated to the JACKSON rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Jackson number.
Keeping an existing Jackson number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 251 when you pick it.
Businesses around Jackson
Jackson is outside any Census metro or micropolitan area, so the figures below are statewide. County Business Patterns counted 105,720 business establishments in Alabama in 2023, employing 1,822,666 people. The largest sectors by establishment count are retail trade (17,877), health care and social assistance (11,562), and other services (except public administration) (11,361).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 4,442 | 89,956 | 20.3 |
| Full-service restaurants | 2,771 | 63,096 | 22.8 |
| Physician practices | 2,665 | 38,726 | 14.5 |
| Law offices | 2,217 | 12,095 | 5.5 |
| Insurance agencies and brokerages | 1,737 | 8,170 | 4.7 |
| Plumbing, heating and air-conditioning contractors | 1,647 | 17,066 | 10.4 |
| Offices of real estate agents and brokers | 1,582 | 4,403 | 2.8 |
| Dental offices | 1,402 | 12,589 | 9.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Jackson business line
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Jackson is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 17 users, the rounded average establishment size in Alabama. At list prices checked September 28, 2026, that is $424.15 a month on Ooma Office Pro and $510.00 on RingCentral RingEX Core. Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Jackson, AL?
251. All exchanges NANPA lists for Jackson are in 251.
How many phone companies have exchanges in Jackson?
10, holding 15 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Jackson business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Jackson?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 17 users come to $339.00 a month. For comparison, 17 users on RingCentral RingEX Core list at $510.00 a month (checked September 28, 2026).